Principal NetSuite Consultant

About Oasis Solutions

Oasis Solutions is your local NetSuite, Sage 100 and Sage Intacct partner providing business management software solutions to small and mid-sized businesses throughout America. We have offices located in Louisville and Lexington, KY, TN, and NC, and serve clients throughout the United States.

Oasis offers the leading software solutions (on-premise and cloud) for accounting and business management (ERP), human resources, payroll, and time & attendance, CRM (Customer Relationship Management), Job Management, Document Management, Warehouse management, and more.

Main duties include :

• Leads consulting engagements, including but not limited to high-level process analysis, process and reporting recommendations, and transactional flow analysis.
• Discovers, scopes, leads, and delivers multiple implementation or service-related projects. May enlist the support of or delegate tasks to Senior Consultants, Technical Consultants, Consultants or Associate Consultants.
• Provides career path guidance and mentoring to Senior Consultants, Technical Consultants, Consultants or Associate Consultants.
• Provides sales engineering and other business development-related support, including product demonstrations, attending association meetings, and participating in user group meetings.
• Evaluates, troubleshoots, and resolves customer service requests submitted by customers to our helpdesk in either a level 2 or level 3 role.
• Participates in onsite and in-house client visits, most often in a leadership role.
• Fields inbound client communication, gathers information, and coordinates internal action as required, including providing issue summary and issue ticket creation.
• Achieves master-level competency in the relevant core product offering (Sage 100, NetSuite,

Intacct, etc.) and applicable database and reporting engines and select 3rd party projects within mutually established timeframes.

Qualifications and Competencies Summary :