Benefits
- Bonus based on performance
- Company parties
- Employee discounts
- Flexible schedule
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
Benefits / Perks
Competitive Hourly WageMembership and Product CommissionDiscounted facialsFriends & Family Discount on Services35% Product DiscountTraining and growth opportunitiesQualifications
Outstanding customer service and problem-solving skillsAbility to prioritize and multi-task within a fast-paced environmentSelf-starter with ability to take ownership of projectsExcellent written and verbal communication skillsFriendly and professional phone and email etiquetteStrong organizational skills with attention to detailFlexibility to work weekends, opening shifts, and closing shiftsComfort with grassroots outreach, lead follow-up, and light content creationJob Summary
We are seeking a Sales & Marketing Coordinator to support our Area Studio Manager and play a blended role across client experience, sales, and marketing. This is an exciting opportunity for someone who thrives in both guest-facing environments and behind-the-scenes campaign work.
In this role, you'll elevate the guest experience in our studios, drive membership and service sales through outreach and follow-up, and help us tell our story through marketing campaigns and local community activations.
Responsibilities
Sales & Customer ExperienceProvide high-level hospitality and ensure a world-class guest experience.Drive membership growth through next-day follow-up calls and rebooking.Coach front desk staff on enhancements and membership talk tracks.Optimize the schedule to reduce gaps and maximize efficiency.MarketingAssist with monthly newsletters, promotions, and community spotlights.Execute Boulevard campaigns for web leads and client nurturing.Capture and edit content with estheticians for social media campaigns.Support grassroots outreach with apartments, fitness studios, and local partners.Admin & SupportRun reports (KPIs, cancellations, rebook rates) to support studio decisions.Prepare outreach lists, event materials, and giveaways.Track Google reviews and support ongoing reputation management.Handle delegated admin tasks to free up leadership bandwidth.Initial Focus (First 30–45 Days)
Consistent membership follow-ups to convert lost opportunities.Establish grassroots outreach cadence (40 touchpoints / week, 2 activations / month).Launch first monthly newsletter and execute a Boulevard campaign.Support host operations by driving rebooking and attachment rates.Success Metrics (KPIs)
Membership growth tied to host shifts and follow-upsImprovement in rebook rates vs. baselineOutreach volume and partnership activationsGoogle review contributionsNewsletter and campaign engagement metricsAbout Heyday
We're Heyday, a fast-growing skincare brand transforming the facial experience—and we're just getting started. With over 1 million facials performed over the past ten years, we've proven that personalized skincare and consistency are key to unlocking progress. But at Heyday, it's not just about skin. It's about building a community of passionate professionals dedicated to helping others feel confident and empowered on their skin journey.
We've been named Best Facial by New York Magazine and Cosmopolitan, but the real win is creating an inspiring, growth-oriented workplace for our team. Whether you're an esthetician, shop leader, or part of our corporate team, you'll be surrounded by people who are as driven, caring, and innovative as you are.
At Heyday, we're always looking ahead—because the best is yet to come. Ready to be part of what's next?
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