Patient Coordinator

Patient Coordinator

At South River, we are dedicated to enhancing the patient experience by providing outstanding care and efficient service. As a Patient Coordinator, you will serve as the front-line representative, ensuring smooth operations and a welcoming environment for all patients. Your role is crucial in coordinating patient appointments, managing records, and facilitating communication between patients and healthcare providers.

Key Responsibilities :

• Welcome and assist patients during their visit, ensuring exceptional customer service.
• Manage scheduling of patient appointments and follow-ups.
• Verify insurance information and process necessary authorizations.
• Maintain accurate patient records, ensuring confidentiality and compliance with healthcare regulations.
• Provide information to patients regarding services, treatment processes, and insurance inquiries.
• Collaborate with clinical staff to support patient care and address any issues that may arise.