Associate Director, Manufacturing Support

Job Description Summary

The Associate Director, Manufacturing Support leads cross-functional support for compounding, parts preparation, syringe & vial filling, visual inspection, and assembly & packaging. This role oversees the investigation portfolio, change control facilitation, finite scheduling, SOP authorship, and continuous improvement initiatives to ensure safe, compliant, and efficient operations. The position drives standardization across functions, enables timely lot disposition, and provides transparent performance reporting to the Site Leadership Team (SLT). This role will have approximately 12 direct reports.

Location

This role is located in Durham, NC

Key Responsibilities

• Provide oversight and monitoring of the site investigation portfolio, ensuring compliance with relevant SOPs and escalation to SLT as required.
• Lead and manage teams that author, own, and facilitate investigations and corrective and preventive actions (CAPAs) spanning manufacturing, quality control, supply chain, engineering, and other site functions.
• Lead a team that facilitates change controls, capital projects, and process changes.
• Lead development and management of detailed, task-based finite schedules to align multi-functional activities and ensure seamless execution across compounding, parts prep, filling, inspection, and assembly & packaging.
• Author, review, and approve Standard Operating Procedures (SOPs) and related cGMP documentation; ensure clarity, compliance, and usability for shop-floor personnel.
• Establish and implement a visual factory manufacturing system to enable real-time, shop-floor-to-leadership communication of status, risks, and performance.
• Identify and lead continuous improvement projects focused on safety, quality, delivery, and cost; leverage lean and operational excellence methodologies to reduce variability and waste.
• Partner closely with Manufacturing, QA, QC, Engineering, Supply Chain, MSAT, and HSE to synchronize priorities and mitigate risks.
• Coach, mentor, and develop team members; drive a culture of accountability, collaboration, and proactive problem solving.
• Perform other related job duties as assigned.

Key Performance Indicators

Core Areas of Responsibility

Requirements

Work Environment & Physical Requirements

Novartis Compensation and Benefit Summary

The pay range for this position at commencement of employment is expected to be between $132,300 and $245,700 / year; the total compensation package may also include other elements such as a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will" position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, company or department performance, and market factors.

EEO Statement

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Salary Range

$132,300.00 – $245,700.00

Skills Desired

Assembly Language, Biotechnology, Business Networking, Change Control, Chemistry, Continual Improvement Process, Cost Reduction, General HSE Knowledge, Incentive Program, Knowledge Of Gmp, Leadership, Lean Manufacturing, Learning And Development, Manufacturing Process, Manufacturing Production, Operations, Productivity, Risk Management, Root Cause Analysis (RCA), Six Sigma, Technology Transfer

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