Phlebotomist Patient Services Representative

Primary Job Title:
Phlebotomist Patient Services Representative II - 1st Shift

Alternate/Related Job Titles:

• Patient Services Representative II
• Phlebotomy Technician II
• PSC Phlebotomist
• Mobile Phlebotomist
• Clinical Phlebotomist

Location:
Leesburg, VA

Onsite Flexibility:
Onsite

Contract Details (Contract roles only):

• Position Type: Contract
• Contract Duration: 3 months
• Start: As Soon As Possible
• Pay Rate: $19.85 - $21.80/hr

Job Summary:
The Patient Services Representative II (PSR II) represents the face of our company to patients who come in as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples and prepares specimens for laboratory testing while following established practices and procedures.

This role has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures and performing venipuncture in a skillful, safe, and accurate manner. The PSR II demonstrates leadership behaviors while focusing on process excellence and sensitivity to confidentiality and accuracy of patient information. Successful applicants may be assigned to a doctor's office, patient service center, or other locations as business needs dictate.

Schedule: Monday-Thursday 8:00 AM - 5:00 PM; Friday 8:00 AM - 12:00 PM (Eastern Time).

Key Responsibilities:

• Perform daily activities accurately and on time under the direction of the area supervisor
• Maintain a safe and professional environment
• Perform forensic and clinical specimen collection and processing duties following established practices and procedures
• Verify patient demographic information and obtain patient signature post-venipuncture to confirm labeling accuracy
• Maintain required records and documentation
• Promote a positive image to patients, clients, employees, and the public
• Travel to and cover multiple Patient Service Center/In-Office Phlebotomy locations with minimal notice
• Handle multiple priorities in a high-volume setting

Required Experience:

• High school diploma or equivalent
• Three years of phlebotomy experience, including pediatric, geriatric, and capillary collections
• Ability to work independently with minimal on-site supervision
• Keyboard and data entry experience
• Must have reliable transportation, valid driver's license, and clean driving record (if applicable)

Nice-to-Have Experience:

• Medical assistant or paramedic training preferred
• Phlebotomy certification preferred (required in California, Nevada, and Washington)
• Minimum 2 years in a Patient Service Center environment preferred
• Customer service experience in a retail or service environment preferred

Required Skills:

• Venipuncture and specimen collection (pediatric, geriatric, capillary)
• Patient demographic verification and documentation accuracy
• Ability to provide quality, error-free work in a fast-paced environment

Preferred Skills:

• Strong customer service and communication skills
• Flexibility for weekends, holidays, on-call, and overtime
• Decision-making based on established procedures
• Adaptability to change and high-volume workflows

Additional Skills from Original Description:

• Compliance with Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles
• Ability to accelerate and embrace change
• Superior customer focus
• Transparent communication with peers, supervisors, and patients
• Training location flexibility

Benefits:

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client:
Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, the organization offers insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, the company is committed to inclusive care and building value for all stakeholders.

About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number:
26-02025

Hashtags:
#gttqst