Meditech Clinical Support Specialist

Job Description :

Strong knowledge of clinical workflows (nursing documentation, physician orders, medication administration, etc.).

Experience with troubleshooting, ticketing systems (ServiceNow, Remedy, etc.), and root cause analysis.

Experience with data migration and system conversions from legacy EHRs

9+ years of experience supporting Meditech 6.x and Meditech Magic and Expanse systems (focus on clinical modules).

Provide application support for Meditech Clinical Modules such as Nursing, PCS, EMR, Order Management, Laboratory, Pharmacy, and Radiology.

Troubleshoot user-reported issues and coordinate resolution with Meditech or internal IT teams.

Perform system configuration, testing, and validation during updates, patches, and optimization projects.

Support interface integrations between Meditech and other systems (e.g., PACS, LIS, RIS, Epic, Cerner, etc.).

Develop and maintain user documentation, workflows, and training materials.

Participate in system upgrades, conversions, and new module implementations.

Monitor system performance and ensure clinical data accuracy and consistency.

Collaborate with end-users to identify opportunities for process improvements and system enhancements.

Strong knowledge of clinical workflows (nursing documentation, physician orders, medication administration, etc.).

Experience with troubleshooting, ticketing systems (ServiceNow, Remedy, etc.), and root cause analysis.

Experience with data migration and system conversions from legacy EHRs