Wastewater Operations Supervisor

Wastewater Operations Supervisor

Primary Role : Responsible for supervising wastewater department, including the front-line personnel and implementing and overseeing operational processes that are engaged in the functional area of production for wastewater operations.

Key Accountabilities :

• Supervise a team of front-line staff engaged in production wastewater operations.
• Schedule training and development activities to ensure that personnel obtain and maintain appropriate operator certifications from regulating agencies.
• Participate in the resolution of union and / or non-union labor issues.
• Record, compile and provide operating data to track the financial performance of production operations.
• Coordinates the construction of new and / or upgraded production facilities in accordance with approved CAPEX budget.
• Implement a preventative maintenance program for capital assets that provides OPEX savings and defers CAPEX spending, where possible.
• Day-to-day implementation of security efforts at all wastewater production facilities.
• Supervise daily activities to ensure that adequate quantities of treated wastewater meeting all regulatory standards are provided to customers at all times.
• Supervise operational and business processes to ensure that American Water policies are followed, best practices are implemented, and internal / external reporting requirements are satisfied.

Knowledge / Skills : Knowledge of the regulated water business and the regulations impacting the business is preferred. Knowledge of wastewater processes and operational areas, including treatment plants and collection systems. Demonstrated ability to lead, mentor, and develop staff. Responsible for frontline decision making to ensure efficient operations and customer satisfaction.

Experience / Education : Bachelor's Degree in operational discipline, management, or related technical discipline preferred. Two (2) years of relevant experience in wastewater utility. Previous experience managing teams, projects, or departments is required. Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook). Requires weekly local travel within the region as needed. Wastewater License preferred. Wastewater experience required.

Competencies : Prioritizes & Role Models Safety. Self-Awareness. Develops Talent. Plans, Aligns, & Directs. Drives Engagement. Decision Quality.