Sr Workforce Analyst

Job Title : Sr Workforce Analyst Job Location : Columbus Ohio 43219 Onsite Requirements : Advanced Excel Skills Capacity Planning Workforce Analytics Job Description : The purpose of the Workforce Management Analyst, Sr. is to provide the business with essential data to ensure that we have enough staff to meet demand. The Sr. Analyst will act as a liaison between various stakeholders, provide training and guidance to managers on risk factors, and monitor KPIs to identify variances to plan. Tasks and responsibilities : Manage staffing files and meetings for various groups within the organization. Serve as First Point of Contact for Workforce related asks. Report / monitor attrition and staffing KPIs and provide recommendations for future planning. Lead and manage projects related to WFM analytics, provide support while scaling practices through the organization. Provide Training to leaders on best practices. Provide strategic insights to teams while discussing risk factors. Forecast & Plan staffing needs up to 2 years in advance. Perform day to day support on staffing file structure and manage data files. With minimal guidance be able to speak to long term business strategy and collaborate with TA, Finance, Operations, HR, and other groups as a subject matter expert. Minimum education : Bachelor's Degree or Equivalent Experience Minimum Experience : 5 Years of Workforce Management Experience 5 Years of Complex Excel Experience, with specific regard to managing large data sets and interconnecting files 3 Years of Headcount & Capacity Planning Experience Experience Utilizing PowerBI, Tableau, or similar softwares to source data Experience with Succession Planning & Attrition Goal Setting Financial Experience with ability to speak to risk factors and quantify impact Experience independently managing staffing meetings and working with complex org structures Knowledge, skills, abilities : Complex Excel Skills including knowledge of functions, connecting sheets, arrays, index match, visualizations, pivot tables Managing large data sets and reporting Creating data visualizations for various audiences Strategic & Critical Thinking Strong knowledge of Standard Workforce Practices & Calculations Attrition Planning Headcount Planning Presentation & Listening Skills - the ideal candidate will have a strong voice while also providing support to stakeholders Ability to act as Subject Matter Expert and lead in Staffing Calls Risk Factor Identification Strong Attention to Detail Ability to look for areas of opportunity & provide solutions

• This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future