Service Input Clerk
As a Service Input Clerk you will process service work orders, ensuring accuracy and completeness before billing. Your goal will be to manage and process service work orders accurately and promptly, including tasks like reviewing billing accuracy and maintaining service-related accounts. Your success will be effectively collaborating with technicians and service managers.
What We Offer :
- Work Environment Be a part of an onsite collaborative environment that cultivates individual growth
- Competitive Compensation Including an annual bonus plan, and 401k company matched up to 4%
- Flexible Benefits Plan In effect on the first day of the month following the date of hire and offers three levels of coverage to select from to meet your unique, personal needs
- Paid Vacation Plus an annual option to purchase additional vacation, too
- Wellness Support With 24 / 7 access to our Employee & Family Assistance Program
- Opportunity to give back to some amazing causes in our community - Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program
Your Responsibilities :
Efficiently process and post service work orders, ensuring next-day completionVerify work order accuracy before initiating billing proceduresManage service-related account updates and document gas check and tank dataConduct thorough audits of Gas Check / Leak test forms and maintain accurate recordsHandle daily propane tank equipment maintenance, including testing and data entryHandle customer account adjustments promptly and maintain up-to-date waiting logsParticipate actively in inventory management, research, and collaboration with technical teamsYour Skills :
Solid knowledge of MS Office applicationsAbility to multi-task and manage time effectivelyStrong decision making and negotiation skillsAbility to work in a fast-paced environmentStrong written and verbal communication skillsYour Experience :
Post-secondary education in business or a related field, or equivalent experience3-5 years' experience in a clerk / administrative role preferably in a contact center or transportation environment