The Wellness Coach will assist consumers with accessing needed community services (medical, psychological, substance use, vocational, food, clothing, etc.) through the development of a referral network, referrals, and follow up.
Essential Duties & Responsibilities :
- Provide case management to assigned caseload
- Develop and monitor individual service plans in conjunction with consumers
- Assist consumers with problem solving and crisis intervention
- Accompany consumers on medical, psychiatric, and public benefit appointments, as necessary
- Act as advocate for consumers as appropriate; encourage and support self-advocacy
- Identify problems in daily living skills; provide hands-on assistance and / or referral as needed
- Support facilities staff in ensuring maintenance of apartment standards as required by funders
- Provide supportive counseling to consumers as needed
- Conduct regular home and hospital visits, as necessary
- Maintain strong working relationships with all therapeutic support services to ensure quality of care
- Document all services in compliance with program standards
- Assist with moves with consumers and staff; may include lifting, packing, and cleaning
- Work as a member of the social service team to develop off-site recreation, socialization, educational, and skill-building activities to promote community inclusion and integration
- Serve as liaison to community-based services and groups, including civic, social service, government, and business organizations
- Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings, and trainings
- Adhere to on-call system to facilitate crisis intervention, emergencies, and other situations that require immediate action
- Perform other duties as assigned
Qualifications
Required Education and Experience
Bachelor's degree in Social Work or a related human services field with two years of relevant experience, or equivalent backgroundMinimum 2 years' experience working with individuals with mental illness, substance use issues, and / or a history of homelessness, or 2 years in the human services fieldExperience in group work, tenant organization, case management, referral, and / or community outreach strongly preferredExperience or training in peer counseling or advocacy preferredProficiency in common computer programs, including email, Microsoft Word, Excel, PowerPoint, and WindowsPreferred Qualifications and Skills
Bilingual English / Spanish preferredPay : $50,000.00 - $55,000.00 per year
Location : Bronx, NY (Onsite)