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Computer Technician / Assistant Network Administration
Computer Technician / Assistant Network AdministrationAlternative Community Resource Programs Inc • Johnstown, PA, USA
Computer Technician / Assistant Network Administration

Computer Technician / Assistant Network Administration

Alternative Community Resource Programs Inc • Johnstown, PA, USA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Description

ACRP is seeking a qualified individual for an open computer technician position. Primary responsibilities will include handling incoming help desk service requests related to desktop end-user support, computer repair, and performing PC and network device maintenance.

Responsibilities

  • Monitor helpdesk and provide first-level support for workstations, VoIP phones, and mobile devices.
  • Perform PC setup, repair and maintenance, including operating system hardware and software installation.
  • Conduct workstation virus, spyware and malware removal.
  • Unlock user accounts and reset passwords.
  • Perform network device maintenance.
  • Assist with IT related projects.
  • Maintain and update support documentation.
  • Travel onsite to satellite offices as needed.

Qualifications

  • Technical Degree, Associates or Bachelors in an IT related field of study.
  • 3+ Years' Experience Preferred
  • Certifications a plus
  • Must have a valid driver's license and background check.

    • Skills

  • Solid written and verbal communication skills.
  • Enthusiastic and detail-oriented.
  • Strong problem-solving and analytical skills.
  • Ability to work in a team-oriented environment.
  • Knowledge of the following :

    • Microsoft Hyper-V

  • Microsoft Windows 10 / 11
  • Microsoft Office
  • Office365
  • QuickBook
  • Backups
  • Mobile Device Management
  • Networking
  • VOIP
  • VPN
  • Multi-Factor Authentication

    • Benefits :

  • Dental Insurance
  • Health Insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
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    Computer Technician • Johnstown, PA, USA

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