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Medical Scheduling Representative (Surgery), Pittsburgh, PA 15213

Medical Scheduling Representative (Surgery), Pittsburgh, PA 15213

Novus GroupPittsburgh, PA, US
13 days ago
Job type
  • Permanent
Job description

Job Description

Job Description

Medical Scheduling Representative (Surgery) , Pittsburgh, PA 15213

Location : Pittsburgh, PA 15213 (Oakland area)

Work Schedule : Monday-Friday, daylight hours, no nights, weekends, or holidays

Starting Pay Rate : $19.00 - $22.00 per hour, to start

Opportunity to earn more : There are clear opportunities to increase your earning potential after hire through performance-based pay raises and promotions. Through continuous learning and hard work, you have the potential to earn up to $29.00 per hour!

This is a permanent, direct-hire position — you become an employee of the hiring company from day one , and our services are always 100% free to you. We help you with interview preparation, resume revision, compensation discussions, and we advocate for you with the hiring team.

Benefits :

  • Defined Career Path : Access to a clear professional trajectory with opportunities for skill growth and advancement within the vast Company system.
  • Exceptional Benefits : Enjoy comprehensive health coverage (Medical, Vision, Dental), life / disability insurance, and one of the best retirement programs in the industry.
  • Work-Life Balance : We offer generous Paid Time Off (PTO), wellness programs, and paid parental leave to support your life outside of work.
  • Competitive Compensation : Earn competitive pay with access to merit increases for the critical work you do every day.

Medical Scheduling Representative (Surgery) is an essential link between skilled surgeons, advanced practice providers, and patients requiring highly complex, tertiary care. Responsible for executing all necessary administrative, financial, and logistical steps to ensure seamless surgical patient flow and physician scheduling.

Surgical & Clinical Coordination

  • Schedule surgical cases, pre-screening exams, diagnostic testing, and post-operative appointments for all patients.
  • Secure all necessary pre-certification and / or referrals prior to the procedure date.
  • Coordinate cases and communicate with hospital personnel to obtain approval for all hospital admissions.
  • Provide patients with clear pre- and post-operative instructions and ensure informed consents are signed and secured.

    • Financial & Administrative Management

  • Coordinate and track patient follow-up using the Refract Tracker and the EPIC system.
  • Discuss and coordinate financial arrangements prior to surgery, including the collection of pre-payments.
  • Ensure all billing and insurance information is current and accurate ; requires in-depth knowledge of regulations (Medicare, BC / BS, Managed Care, Worker’s Comp).
  • Prepare and forward all necessary admission reservations / requisitions to hospitals.

    • Communication & Operational Leadership

  • Act as the primary liaison between patients and referring physicians , responding to all incoming telephone inquiries regarding surgery.
  • Work directly with the department to troubleshoot procedural and operational issues.
  • Manage various departmental needs, including coordinating patient education seminars, collecting research study data , and completing special projects as assigned.

    • Qualifications

    Required

  • High school diploma or equivalent.
  • Completion of a Medical Assisting program OR 2–4 years of experience in a medical field (scheduling, billing, or patient coordination).
  • Strong organization, time management, and interpersonal skills.
  • Proven ability to work independently and possess sound decision-making skills.
  • Ability to deal compassionately and professionally with patients and their families.

    • Preferred Skills

  • Proficiency in medical terminology.
  • Knowledge of the Epic practice management program.
  • Demonstrated knowledge of insurance regulations (Medicare, Managed Care, BC / BS, Worker's Comp) regarding surgical scheduling and approvals.
  • Experience in a high-volume surgical or specialty practice.
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    Scheduling Representative • Pittsburgh, PA, US

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