Customer Service Parts Representative (MAN Marine Engine Parts)

Job Description

Job Description

Position Overview :

Responsible for customer service and order processing, including order entry, price quotes, inquiries, invoices, and sales. Work involves attention to detail, ability to work effectively with customers and work with limited supervision. Work involves attention to detail and working with minimal supervision.

Principal Duties and Responsibilities (Essential Functions) :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provides customer service and processes parts orders.
• Provides customer with technical data and part numbers.
• Responsible for all facets of parts order processing.
• Performs order entry.
• Quotes prices.
• Provides follow up on orders and customer inquiries.
• Invoices customers.
• Maintains files.
• Promotes sales of all products.
• Regular attendance is an essential job function.
• Performs other duties as assigned.

Qualifications & Skills :

Education & Experience :

Physical Requirements :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and / or move items over 70 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Other Criteria :

EEO Statement :

Northern Lights, Inc., is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.