The Patient Services Representative coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling.
Conveys a positive image and provides information to ensure patients' needs are met.
Come join Carle Health as a Patient Services Representative. The Patient Services Representative has a defined career pathway program that will help you grow within Carle Health while making a difference in the patients that we serve.
Each and every employee at Carle makes us better and stronger, so we can take care of our patients and our community.
Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility.
Find it all here at Carle Health.
- Coordinates and participates in a variety of duties associated with daily clinic preparation process including : patient identification, patient check in / out, charge posting, cash management, patient appointment scheduling, patient registration and account set-up, phone calls.
- Competent in telephone system, takes and delivers messages to physicians, nurses and others. Reports medical information obtained from patients and referring physicians accurately, completely and in a timely manner.
Distributes all messages according to practice communication standards.
- Serves as a role model by conducting self in a responsible, professional manner.
- Manage all incoming patient care requests related to in-basket activities, referrals, work que activity, and incoming telephone calls.
- Proficient with insurance coverage rules. Proficient with coverage and rules that apply to eligibility, network coverage, and benefits.
- Successful completion of mandatory insurance training and ongoing competency refreshers.
- Competent to initiate and secure prior authorizations as needed.
- Scheduling Patients, Collecting payments, Answering phones, Patient Registration
Registration Assistant
Patient Services Representative reflect a commitment to Carle Health's values and play a vital role in the experience of our patients, families and visitors.As a central point of contact, they create meaningful first and lasting impressions and serve as a liaison between patients/families/visitors a...
Registration Assistant
Assists the manager with changing registration processes to improve patient satisfaction. Establishes standards for reducing registration errors. Reviews with staff on a regular basis registration errors and initiates necessary training to reduce errors. ...
Hospital Registration Assistant
Patient Services Representative reflect a commitment to Carle Health's values and play a vital role in the experience of our patients, families and visitors.As a central point of contact, they create meaningful first and lasting impressions and serve as a liaison between patients/families/visitors a...
Registration Assistant
Patient Services Representative reflect a commitment to Carle Health's values and play a vital role in the experience of our patients, families and visitors.As a central point of contact, they create meaningful first and lasting impressions and serve as a liaison between patients/families/visitors a...
Hospital Registration Assistant
The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling.Conveys a positive image and provides informa...
Hospital Registration Assistant
The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling.Conveys a positive image and provides informa...
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