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Night Auditor - Hilton - Harrisburg, PA

Night Auditor - Hilton - Harrisburg, PA

Hotel EquitiesHarrisburg, Pennsylvania, United States, 17101
19 hours ago
Job type
  • Full-time
Job description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Hilton Harrisburg in Harrisburg, PA .

P OSITION S UMMARY :

OVERSEE DAILY AUDITING AND BALANCING OF CASHIER’S WORK FOR RESTAURANTS, BANQUET CHECKS AND ROOMS RELATED CHARGES. GREETS AND REGISTERS GUESTS, PROVIDING PROMPT AND COURTEOUS SERVICE. CHECKS GUESTS OUT OF THE HOTEL. RESOLVES GUEST CHALLENGES THROUGHOUT THEIR STAY IN OUR HOTEL. UPGRADES GUESTS, AS REQUIRED. PROMOTES HOTEL SERVICES, AMENITIES AND UPSELLS PRODUCTS TO THE GUESTS.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES :

THE POSITION REQUIRES PERFORMING THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE ACCOMMODATION.

  • ADMINISTER AND PERFORM THOROUGH AUDIT OF DAILY CASH AND CHARGE SALES AND OTHER RELATED HOTEL TRANSACTION INCLUDING VERIFICATION OF BALANCE TOTALS FROM ALL DEPARTMENTS ENSURING THAT DELEGATED DUTIES ARE COMPLETE AND MAKING NECESSARY ADJUSTMENTS.
  • ENGAGING ALL GUESTS WITH A WELCOMING & POSITIVE DEMEANOR.
  • PROBLEM SOLVING AND PROBLEM RESOLUTION ARE ESSENTIAL TO A SUCCESSFUL SHIFT
  • PERFORM AND MONITOR AUTO POST OF ROOM AND TAX CHARGES POSTED BY THE SYSTEMS.
  • ENSURE THAT ROOM RESERVATIONS ARE SET UP PROPERLY TO REFLECT THE CORRECT MARKET SEGMENT
  • KEEP WORKSPACE AND LOBBY AREA IN A CLEAN AND APPROACHABLE STATE
  • PREPARE REVENUE REPORTS AND DAILY ACTIVITY REPORTS FOR DIRECTOR OF GUEST SERVICES / FOM.
  • REGULAR ATTENDANCE IN CONFORMANCE WITH THE STANDARDS, WHICH MAY BE ESTABLISHED BY HILTON FROM TIME TO TIME, IS ESSENTIAL TO THE SUCCESSFUL PERFORMANCE OF THIS POSITION.
  • DUE TO THE NATURE OF THE HOSPITALITY INDUSTRY, EMPLOYEES ARE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL.
  • ENSURE THAT GUEST COMMUNICATION PROGRAMS SUCH AS KIPSU ARE OPEN AND UPDATED.

OTHER DUTIES

  • ASSIST WITH OTHER DEPARTMENTS AND ADMINISTRATIVE DUTIES AS DIRECTED, SUCH AS TAKING AMENITIES TO GUESTS ROOMS OR OFFERING LUGGAGE ASSISTANCE TO GUESTS.

    • PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE.

    REQUIRED KNOWLEDGE  /   SKILLS  /   ABILITIES :

  • KNOWLEDGE OF ACCOUNTING OPERATIONS INCLUDING ALL ASPECTS.
  • EXCELLENT COMPUTER SKILLS INCLUDING KNOWLEDGE OF EXCEL AND PEOPLESOFT
  • REGARD FOR DETAILS AND ACCURACY
  • GOOD WRITTEN AND ORAL COMMUNICATION SKILLS
  • ANALYTICAL APPROACH TO PROBLEMS
  • PROFESSIONAL DEMEANOR AND ABILITY TO WORK WELL WITH ALL LEVELS OF MANAGEMENT
  • ABILITY TO OPERATE 10-KEY CALCULATOR, PERSONAL COMPUTER AND OTHER OFFICE EQUIPMENT.
  • ABILITY TO LIFT UP TO 40 POUNDS.

    • DESIRED SOFTWARE PROFICIENCIES :  NONE

    SUPERVISORY R ESPONSIBILITIES :   NONE

    EDUCATION / EXPERIENCE :

  • HIGH SCHOOL DIPLOMA OR EQUIVALENT PREFERRED.
  • COLLEGE DEGREE DESIREABLE.
  • ONE YEAR EXPERIENCE IN SIMILAR SIZED OPERATION. PRIOR HOTEL ACCOUNTING EXPERIENCE PREFERRED.

    • PHYSICAL REQUIREMENTS

    THE INDIVIDUAL HOLDING THIS POSITION MUST BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS AND ABILITIES :

  • FREQUENCY KEY : NEVER – 0 HOURS; RARE – UP TO 1 HOUR; OCCASIONAL – 1-3 HOURS; FREQUENT – 3-6 HOURS;

    • CONSTANT – 6-8 HOURS

    PHYSICAL ACTIVITY                                        FREQUENCY

    SITTING   OCCASIONAL

    WALKING OCCASIONAL

    CLIMBING STAIRS OCCASIONAL

    CROUCHING / BENDING / STOOPING   FREQUENT

    REACHING   FREQUENT

    GRASPING CONSTANT

    PUSHING / PULLING FREQUENT

    NEAR VISION CONSTANT

    FAR VISION CONSTANT

    HEARING CONSTANT

    TALKING CONSTANT

    SMELL RARE

    TASTE NEVER

    LIFTING / CARRYING(# LBS)   OCCASIONAL

    TRAVEL RARE

    MATERIALS / EQUIPMENT USED :

  • STANDARD OFFICE EQUIPMENT INCLUDING COMPUTER, TELEPHONE, FACSIMILE MACHINE, ETC.

    • Pay :  $17.00 / hour

    Amazing Benefits At A Glance :

  • Team Driven and Values Based Culture
  • Medical / Dental / Vision
  • Vacation & Holiday Pay
  • Employee Assistance Program
  • Career Growth Opportunities / Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • 401(k) with company match
  • Employee discount
  • Flexible schedule
  • Referral program

    • Compensation details : 17 Hourly Wage

    PIedcc48fd2e6f-30511-39119507

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    Night Auditor • Harrisburg, Pennsylvania, United States, 17101