Talent.com
Shift Supervisor

Shift Supervisor

Rensko HoldingsGroveport, Ohio, United States, 43125
30+ days ago
Job type
  • Full-time
Job description

Shift Supervisor

The Tim Hortons Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled.

People Management

  • Leads by example and demonstrates the importance of treating every team member and guest with respect
  • Assists the Restaurant Manager in recruitment and retention strategies
  • Reacts immediately to issues requiring attention during the shift
  • Provides ongoing, specific direction to team members
  • Encourages an exciting and fun work environment while motivating team members to meet goals
  • Trains, orientates and monitors new team members, using PTS and feedback binder
  • Reports to Restaurant Owner, General Manager, Manager and / or Assistant Manager on team member performance (positive or negative)
  • Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership

Hospitality Management

  • Leads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviors with team members
  • Responds to guest in a friendly manner while maintaining an appropriate sense of urgency
  • Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations
  • Assists in the running of company-wide incentive programs

    • Operations Management

  • Displays knowledge of and works in compliance with applicable legislation
  • Complies with and enforces all Tim Hortons operating standards
  • Ensures that all product and packaging is properly merchandised and stocked
  • Responsible for shift cash procedures
  • Maintains operational efficiency through use of positioning charts
  • Supervises team members to ensure primary and secondary duties are completed
  • Ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)
  • Keeps current on all new information on Portal or available through Townhall meetings
  • Assists the Restaurant Manager in driving sales and transactions during their shift
  • Completes all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.)
  • Escalates to management any issues and / or problems

    • Health & Safety

  • Works in compliance with the occupational health and safety legislation
  • Knows, understands and follows safe work practices and procedures
  • Uses or wears personal protective equipment or clothing as required
  • Reports all injuries / illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Owner
  • Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone
  • Ensures health and safety policies are followed during the shift including documentation and reporting of any work related injuries or accidents

    • Postural & Physical Demands Requirements

  • Frequent reaching above waist, chest, and shoulder level, as well as below waist level
  • Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)
  • Continuous standing on tiled surfaces for all tasks
  • Ability to stand for long periods of time without a break
  • Frequent hip flexion while walking for all tasks
  • Occasional lifting of boxes of supplies / products weighing from
  • Occasional lifting of milk crates weighing between 5 – 30 lbs. vertically from floor to knuckle height, knuckle to shoulder height, or from fridge to counter height
  • Frequent exposure to cold / below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)
  • Must be 16 years of age or older.

    • PIca5969712518-30511-38713869

    Create a job alert for this search

    Shift Supervisor • Groveport, Ohio, United States, 43125

    Related jobs
    Shift Manager

    Shift Manager

    Burger KingSunbury, OH, US
    Full-time
    Quick Apply
    Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team!.What Does a SHIFT SUPERVISOR do?. Operates the restaurant in the absence of a Manager.Inspires...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Supervisor (2nd Shift)

    Operations Supervisor (2nd Shift)

    Crane WWLockbourne, OH, US
    Full-time
    Operations Supervisor (2nd Shift).Job Category : Field Operations.Location : Lockbourne, OH 43137, USA.Execution of the applicable KPI's per company standard to include "The Morning Routine" and oper...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Supervisor Trainee

    Shift Supervisor Trainee

    CVS HealthMarysville, OH, US
    Full-time +1
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...Show moreLast updated: 30+ days ago
    Shift Leader

    Shift Leader

    Panda Restaurant GroupCircleville, OH, US
    Full-time
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...Show moreLast updated: 30+ days ago
    • Promoted
    SHIFT MANAGER IN TRAINING

    SHIFT MANAGER IN TRAINING

    True NorthReynoldsburg, OH, US
    Full-time
    The Shift Manager is responsible for providing quality guest service by maintaining a clean and organized store image, as well as assisting with merchandising, pricing, and loss prevention.The Shif...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Manager

    Shift Manager

    Jimmy John'sColumbus, OH, US
    Full-time
    Manages all function of the restaurant to ensure customer service and high quality products are delivered when the General Manager is not on duty. Responsible for the successful execution of fast, a...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Manager

    Shift Manager

    McDonald'sPataskala, OH, US
    Full-time
    I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow. The Job for Me Get a job that inspires your best and moves you forwar...Show moreLast updated: 30+ days ago
    Shift Leader

    Shift Leader

    Dave's Hot ChickenColumbus, OH, US
    Full-time
    The Shift Leader is responsible and accountable for all Restaurant activities while on duty.The Shift Leader will work with the Restaurant Management Team to ensure all activities are consistent w...Show moreLast updated: 12 days ago
    • Promoted
    Store Supervisor - #760

    Store Supervisor - #760

    SheetzMarengo, OH, US
    Full-time
    Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient employee with a positive atti...Show moreLast updated: 30+ days ago
    • Promoted
    Store Shift Supervisor

    Store Shift Supervisor

    Pet Supplies PlusColumbus, OH, US
    Full-time
    Do 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we! If you're a paws-on leader of the pack who believes any dog can learn new tricks, then come work in ...Show moreLast updated: 30+ days ago
    • Promoted
    SHIFT SUPERVISOR (FULL TIME)

    SHIFT SUPERVISOR (FULL TIME)

    Compass GroupColumbus, OH, US
    Full-time +1
    We are hiring immediately for a full time Shift Supervisor position.Location : Abbott Labs- 2900 Easton Square Place, Columbus, OH 43219. Note : online applications accepted only.Monday through Friday...Show moreLast updated: 30+ days ago
    • Promoted
    Store Supervisor - #739

    Store Supervisor - #739

    Sheetz, IncReynoldsburg, OH, US
    Full-time
    Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient employee with a positive atti...Show moreLast updated: 30+ days ago
    • Promoted
    SHIFT MANAGER

    SHIFT MANAGER

    Del TacoColumbus, OH, US
    Full-time
    Our Shift Managers support our stores and General Managers in creating an amazing guest experience, and empowering their team to be at their very best. Our Shift Managers create a culture in our res...Show moreLast updated: 30+ days ago
    Shift Supervisor

    Shift Supervisor

    Rensko HoldingsSunbury, Ohio, United States, 43074
    Full-time
    The Tim Hortons Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and ...Show moreLast updated: 30+ days ago
    • Promoted
    SHIFT SUPERVISOR

    SHIFT SUPERVISOR

    Krispy KremeColumbus, OH, US
    Full-time
    Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts a...Show moreLast updated: 30+ days ago
    Team Leader

    Team Leader

    Miller ManagementGrove City, OH, US
    Full-time
    Quick Apply
    As a Team Leader, you'll be supported with the tools and training needed to succeed in our dynamic organization.The Shift Supervisor is responsible for restaurant operations during assigned shifts ...Show moreLast updated: 30+ days ago
    Production Supervisor - 1st Shift

    Production Supervisor - 1st Shift

    Mactac North AmericaColumbus, IN, USA
    Full-time
    Quick Apply
    This position has responsibility for fostering a safe work environment by demonstrating integrity, trust and ethical conduct at all times. Has daily responsibility for operations in Roll Label - Sli...Show moreLast updated: 30+ days ago
    • Promoted
    Store Supervisor - #706

    Store Supervisor - #706

    SheetzCircleville, OH, US
    Full-time
    Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient employee with a positive atti...Show moreLast updated: 11 days ago
    Shift Manager

    Shift Manager

    Wendy'sREYNOLDSBURG, OH, US
    Full-time
    Shift Managers are a critical part of our restaurant leadership team.Shift Managers work with restaurant management to provide the direction and training required on every shift to exceed our custo...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Supervisor Level 1

    Shift Supervisor Level 1

    Circle KGroveport, OH, US
    Full-time
    Essential Duties and Responsibilities : .The position includes, but is not limited to, the following essential job duties, responsibilities, and requirements : . Provides prompt excellent customer servi...Show moreLast updated: 30+ days ago