Customer Relationship Lead

A company is looking for a Customer Relationship Lead.

Key Responsibilities

Collaborate with stakeholders to summarize complex incidents and develop corrective plans

Provide results and recommendations for improvement to management

Lead business process improvement initiatives and maintain process documentation

Required Qualifications

Associate Degree - Required

Bachelor's Degree - Preferred

3 years of experience equivalent to the role - Required

3 additional years of experience may be considered in lieu of the applicable degree

Experience managing projects is required