Case Manager

This position is eligible to telework up to three (3) days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed / required. This is subject to change based on operational need and / or future return to office orders. The successful candidate must reside in California upon appointment.

Excellence in the Business of Government!

Come join a team that creates :

• A collaborative team atmosphere founded upon ethics, integrity, and stewardship.
• A positive work environment that is open to change and invites its workforce to challenge processes.
• An opportunity for individuals to utilize their knowledge, skills, and experience to grow within the department.

Under the supervision of the Staff Services Manager (SSM I), the Staff Services Analyst (SSA) in the OAH General Jurisdiction (GJ) Division is responsible for a wide spectrum of clerical and administrative duties in order to support the Supervising Administrative Law Judges (Sup ALJs) and Administrative Law Judges (ALJs).The work requires knowledge of the administrative adjudicatory process, applicable state statutes and regulations, and legal procedures and practices related to case management of administrative hearings.

Conflict of Interest :

This position is designated under the Conflict of Interest Code. The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete Form 700 within 30 days of appointment and once per year.

DMV Pull Notice :

This position requires participation in the Department of Motor Vehicles (DMV) Employer Pull Notice Program.

Recruitment :

If you're interested in exploring additional job opportunities at DGS, please reach out to our recruitment team; we'd love to hear from you! Please contact us at DGSRecruitment@dgs.ca.gov .

Information about applying for a state job can be found here : Three Steps to a State Job . Please let us know how you learned about this career opportunity by taking the brief survey that follows : Click here to take the survey!

You will find additional information about the job in the Duty Statement .

Working Conditions

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details Job Code # :

JC-498334

Position #(s) : 306-659-5157-008

Working Title : Case Manager

Classification :

STAFF SERVICES ANALYST $3,861.00 - $6,464.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions : Work Location :

Los Angeles County

Telework : Hybrid

Job Type : Permanent, Full Time

Work Shift :

8 : 00 AM to 5 : 00 PM

Work Week :

Monday through Friday

Department Information

The Department of General Services' (DGS) and Office of Administrative Hearings' (OAH) Core Values and Employee Expectations are key to the success of OAH's Mission. That mission is to "provide a neutral forum for fair and independent resolution of administrative matters, ensuring due process and respecting the dignity of all." DGS / OAH employees are to adhere to OAH's Core Values and Employee Expectations, and to perform their duties in a way that exhibits and promotes those values and expectations.

Department Website : Special Requirements

Application packages are screened and may be disqualified if any of the required application package documents are missing, incomplete and / or illegible.

Please note :

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date : 11 / 20 / 2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and / or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination / Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below :

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to :

Department of General Services

OHR - Mailing

Attn : Department of General Services

P.O. Box 989052

West Sacramento , CA 95798-9052

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at :

Department of General Services

OHR - DROP OFF

Department of General Services

Office of Human Resources

707 3rd Street Suite 7-130, Lobby

West Sacramento , CA 95605

08 : 00 AM - 05 : 00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job :

REQUIRED - Statement of Qualifications. Please see the Statement of Qualifications section on the job advertisement for details and instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

There are many benefits to joining our team! The State of California has a generous benefits package, some benefits include :

Click here to view all the benefits available to state employees!

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website : Special Requirements

Linh Nguyen

(279) 799-3929

linht.nguyen@dgs.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact : EEO Main line

(916) 376-5127

DGSEEO@dgs.ca.gov

California Relay Service : 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information

Reporting Location :

Office of Administrative Hearings

320 W. 4th Street, Suite 630

Los Angeles, CA 90013

Please specify RPA 27762 and JC-498334 on your state application.

Examination Information :

Those interested in obtaining employment with any state agency must apply and compete in the state's merit-based recruitment and hiring process. To apply for the examination for this position, click on the link below to search for the examination and follow the "How to Apply" instructions in the examination announcement : CalCareers Exam / Assessment Search

Successful examination applicants are placed on a hiring eligibility list. If you already have list eligibility for this classification, you do not need to retake the examination. Applicants should refer to their examination results or check their CalCareers account for specific list eligibility expiration dates and / or to re-take the examination when necessary.

For questions regarding the examination process, please contact the DGS Examinations Unit at DGSExams@dgs.ca.gov

Statement of Qualifications (SOQ) :

When preparing your Statement of Qualifications, you must adhere to the following guidelines :

1. To be considered for the Staff Services Analyst position, you must meet the minimum qualifications set by the State of California. Explain how your education and / or work experience fulfills these qualifications.

2. Focusing on the essential functions of this position's duty statement, provide specific examples demonstrating how your experience and background set you apart from other candidates.

3. Provide detailed examples of your experience handling confidential or sensitive information.

4. Explain how your professional background in a court, legal, administrative, or related field, has prepared you for case management responsibilities.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.