DC QA Administrator

Quality Assurance Administrator

The Quality Assurance Administrator works with regional vendors, partnering with third party inspectors to assure that all food safety, insurance, Organic certifications and other Whole Foods Market policies and procedures are adhered to. A proactive approach to assisting current and potential vendors in becoming compliant is a critical focus of this position. This position also focuses on achieving transparency regarding all compliance issues for regional buyers, coordinators and executives. Creates and maintains a partnership between the Distribution Center and the Whole Foods Market Quality Standards Team.

Responsibilities

• Arrive to work station on time, appropriately groomed, dressed and ready to work all scheduled shifts.
• Operates powered pallet jack / forklift in accordance with OSHA and Whole Foods regulations to unload and move product.
• Maintains a safe, clean and orderly work environment.
• Abide by all safety regulations set forth by OSHA and Facility.
• Reports all accidents and injuries to Team Leader or Facility Leadership immediately.
• Ensure that vendors are in compliance with all Regulatory and Whole Foods Market Quality standards / specifications.
• Implement and assist in modifying operational audit programs to review vendor compliance to Whole Foods Market policies and procedures.
• Responsible for reviewing and appraising vendor compliance and partnering with vendors who need assistance in becoming compliant.
• Examine and analyze records, reports, operating practices, and documentation to ensure compliance and processes are being followed.
• Analyze data discrepancies and provide accurate reports and recommendations for improvements with assistance from National Quality Standards Team and Regional Coordinators / Buyers.
• Review results of audits performed by third party on behalf of Whole Foods Market.
• Coordinate and assist in the scheduling of audits.
• Prepare work papers to document audit results.
• Provide assistance to external auditors as necessary.
• Assure all Manuals, certificates, etc. are up to date.
• Work with Vendor on packaging issues.
• Receive records of all store returns archive (initial return and documentation will be handled by Customer Service.)
• Work with and support other functions in the DC such as buyers, accounting, etc. and closely with the inventory control team to monitor inventory movements including recalls, provide feedback to leadership concerning possible problems or areas of improvement, and partner with Sanitation and Safety Teams at the distribution center to assist in continued leadership in food safety initiatives.
• Read and stay informed on all regional and team memos / e-mails and industry best practices.
• Report all life safety and fire hazards, along with any other violations of company policy, to Team Leader for correction and report all accidents and injuries to Team Leader or Facility Leadership immediately.
• Responsible for proper dress code.
• Must wear closed-toe and closed-heel shoes while inside the warehouse area.
• Attend all team and facility meetings.

Knowledge, Skills, & Abilities