Claims & Payment Processing Manager
Our client, an established organization in the Galleria area of Houston, TX, is seeking a seasoned Claims & Payment Processing Manager to lead a high-performing team in a fast-paced, high-risk environment. This is a fantastic opportunity for an innovative leader with a background in claims and payment processing within the insurance or healthcare industries.
Key Responsibilities:
- Lead and manage a team responsible for end-to-end claims and payment processing, focusing on accuracy, timeliness, and compliance.
- Monitor, analyze, and improve Key Performance Indicators (KPIs) to ensure team and process effectiveness.
- Apply data-driven insights to enhance performance and streamline operations.
- Champion technology-driven automation initiatives to improve efficiency.
- Coach, mentor, and develop team members, fostering independent thinking and encouraging problem-solving.
- Maintain strict confidentiality and uphold company and industry standards.
- Proactively identify risks and implement solutions in a high-risk environment.
This is a direct hire role paying up to 120K plus benefits and bonus working 100% on-site.
Requirements:
- Bachelor's degree (any discipline).
- 5+ years of management experience within claims processing, payment processing, the insurance industry, or healthcare.
- Demonstrated success overseeing high-risk, high-volume operational teams.
- Strong analytical skills, with experience leveraging data to optimize processes.
- Independent thinker with a track record of "digging in" and solving complex issues.
- Proven ability to coach and mentor staff at all levels.
- Experience with tech automation, digital platforms, and relevant analytics tools.
- Excellent communication and confidentiality skills.