Front Desk Membership Specialist

Front Desk Membership Specialist

The Front Desk Membership Specialist will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits. This position is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members. This service must translate into exceeding personal revenue targets issued by management through both internal and external prospecting.

Essential Duties & Responsibilities

Lead Generation & Appointment Booking

• External marketing, promotions and prospecting. This is a daily activity and requires off site promotions including distributing passes, building relationships with local merchants and branding events to inform the community of UFC gym and services, ultimately resulting into leads. (A lead is a non-member's name and contact information.)
• Internal marketing and prospecting. This includes collecting leads from the point of enrollment and from the current member base through relationship building and referral tables. These activities must translate into lead gathering.
• Book membership appointments through productive phone activities and meet or exceed monthly appointment goals set forth by the company.
• Ensure that appointments are booked to translate into enough guests and meet or exceed monthly guest goal set forth by the company.

Guest Touring, Membership Presentations, & Personal Production

Customer Service

Miscellaneous

Required Qualifications :

Knowledge, Skills & Abilities

Minimum Certifications / Educational Level :

Minimum Experience :

Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential in our members, our teammates and ourselves. Think big, don't settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.

UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at (714) 668-0911 or contact@ufcgym.com.