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Demo Administrator

Demo Administrator

AnritsuMorgan Hill, CA, United States
14 hours ago
Job type
  • Full-time
Job description

Description

Anritsu is a provider of innovative communications test and measurement solutions. Anritsu engages customers as true partners to help develop wireless, optical, microwave / RF, and digital solutions for R&D, manufacturing, installation, and maintenance applications, as well as multidimensional service assurance solutions for network monitoring and optimization. Anritsu also provides precision microwave / RF components, optical devices, and high-speed electrical devices for communication products and systems. The company develops advanced solutions for emerging and legacy wireline and wireless technologies used in commercial, private, military / aerospace, government, and other markets. To learn more visit www.anritsu.com and follow Anritsu on Facebook, LinkedIn, Twitter, and YouTube.

Anritsu is committed to providing a comprehensive and competitive benefits package to all employees. We offer standard benefits such as major medical, vision and dental coverage, life insurance, Employee Assistance Plan, Flexible Spending Accounts, a generous 401(k) Matching Plan, Tuition Reimbursement, and profit sharing. Our benefit package is designed to positively impact all aspects of your life; to help you and your family succeed; and to maintain our status as a "perfect job." Come find out what Anritsu has to offer you!

As an Demo Administrator based in Morgan Hill, CA the successful candidate for this position will be part of the Demo Management team working to manage, schedule and track product demo inventory used to support field sales globally.

Responsibilities will include :

  • Generating demo requisitioning orders, demo shipment orders
  • Demo receiving process (requires some heavy lifting)
  • Demo kitting and movement of demo kits to and from shipping (requires some heavy lifting)
  • SAP cycle counting of demo inventory in SAP
  • Maintenance of demo records
  • Scheduling of demo requirements (USA sales)
  • Communicating with Sales team and Reps globally
  • Keeping track of target shipment deadline dates (Utilizing calendar and / or white board)
  • Review FasseTrack scheduling system notices to ensure kits are transferred / shipped in a timely manner
  • Communication with Customer Service for demo inspections / repairs / upgrades
  • Review daily emails throughout the day for demo requests or any tasks
  • This position will report to the Supervisor, M3US Demo Administration based in Morgan Hill, CA.

Requirements :

  • 3 - 5 years of experience in a similar Customer Service, Logistics, Shipping or Administrative position
  • Prior experience with SAP systems a plus
  • Proficiency in Microsoft Office Tools (Word, Excel, Outlook).
  • Strong eye for details and accurate proof reading / verification skills.
  • Some knowledge and understanding of export regulations and compliance is expected.
  • Ability to lift 50lb+ demo kits and transport on carts to shipping area
  • Consistent attendance - on-site in Morgan Hill, CA. This is not a remote position.
  • To be successful in this role, the following competencies and behavior skills are required :

  • Strong communication and customer relationship skills
  • Ability to interact professionally with internal and external customers.
  • Must be very organized and be able to coordinate / prioritize a variety of different tasks
  • Good problem solving skills, and the ability to make job related decisions with critical thinking and root cause analysis skills
  • Team player - work well as a team member and team contributor
  • The candidate must be comfortable in a dynamic, fast paced business environment
  • Be goal-driven and achievement oriented
  • Must be able to multi-task and be able to prioritize time sensitive items
  • Have a continuous eye toward improving processes
  • Must have good time-management skills and be able to self-motivate
  • Ability to stay focused and efficient when under pressure / on a deadline.
  • The annual base salary range for this position is $64,000 - $68,000. Please note that the salary information is a general guideline only. Anritsu Company considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education / training, key skills as well as market and business considerations when extending an offer.

    Why work at Anritsu? Please visit us on Comparably to see what our employees love about working here!

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

    For further information, please review the Know Your Rights notice from the Department of Labor.

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    Administrator • Morgan Hill, CA, United States

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