Strategic Advisor & Change Management- Individual Contributor

Strategic Advisor & Change Management Individual Contributor

Location : On site at Memphis, TN; Nashville, TN; New Orleans, LA; Lafayette, LA; Raleigh, NC; Charlotte, NC; Tampa, FL; Jacksonville, FL.

Work Location Requirement : This role requires associates to work in person at a First Horizon Bank location within the bank's operational footprint. Remote or hybrid work is not offered for this position.

Position Summary : As a Strategic Advisor & Change Management Individual Contributor at First Horizon Bank, you will support transformative initiatives by providing strategic insights, analyzing organizational challenges, and driving effective change management practices. You will collaborate across teams, guiding associates through change and ensuring alignment with our goals for delivering exceptional client service.

Key Responsibilities :

• Conduct market, competitor, and internal business analysis to inform leadership decisions.
• Develop actionable recommendations on business growth, operational efficiency, and client experience enhancements.
• Prepare reports, presentations, and communications for senior leaders and cross-functional teams.
• Design, implement, and support change management initiatives across the organization.
• Develop materials and communication plans that engage associates and minimize disruption.
• Facilitate training, workshops, and feedback sessions to empower associates during transitions.
• Track and report on change adoption metrics, risks, and feedback, recommending course corrections as needed.
• Partner with project managers, HR, communications, and business leaders to drive strategic projects and change efforts.
• Serve as a trusted advisor to associates seeking guidance through change.
• Identify opportunities for improvement in processes, culture, and client-facing strategies.
• Champion a mindset of innovation, agility, and inclusiveness across teams.

Qualifications :

Attributes :

Why Join First Horizon Bank? Work alongside talented associates in a culture that values integrity, collaboration, and deep commitment to client success. Grow your career with opportunities for leadership and influence in transformative projects.

Benefit Highlights

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.