Marketing Statement
Tokio Marine North America Services (TMNAS) provides professional support services to Tokio Marine Group companies in the United States, including Tokio Marine America, First Insurance Company of Hawaii, and Philadelphia Insurance Companies. Customer service is our focus and our passion! Tokio Marine North America Services adds value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Our talented team delivers actuarial, audit, corporate communications, financial and investment, human capital services, information technology, legal, and payroll expertise to our customers.
Job Summary
Supports the PHLY Claims department through forensic accounting activities including the understanding of financial record keeping and reporting of TMNAS, our Group Companies and related business industries.
Essential Job Functions
- Research, data analysis, evaluation and preparation of preliminary analysis with respect to claims files
- Examination of source documents pertinent to a claims file
- Interpreting and evaluating various business industries financial data
- Creative thinking and problem-solving skills
- Checking and proofing reports and analysis
- Verbal and written communication to Claims examiners and Claimants
- Perform "traditional" General Accounting responsibilities (i.e. journal entry recording, general ledger close), as needed
Qualifications
Bachelor's degree in finance or accounting required1-2+ years of Insurance experienceKnowledge of customer service concepts and techniques, ability to meet or exceed customer service needs and expectations and provide excellent service in a direct or indirect mannerKnowledge of insurance finance and accounting practices, financial analysis, and reporting, ability to apply this knowledge appropriately to diverse situationsKnowledge of tools, practices and considerations for updating and validating general ledger dataWorking knowledge of Microsoft Office, and strong knowledge in Microsoft Excel preferredStrong writing and communication skillsDisplays strong professional skepticismStrong customer service orientation toward Business Units requiring financial consultation (responsive, consultative, collaborative and accurate)Strong interpersonal relationship building skills : able to work with a variety of people and groups in a constructive and collaborative mannerStrong analytical ability with the capability to determine the root cause of problems and issues and provide solutionsSuperior attention to detail and accuracyAbility to juggle multiple, competing, frequently changing time-sensitive deadlines and prioritiesAbility to work independently and without supervisionEEO Statement
Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and / or any other status protected by law.