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SMC Ltd is hiring: Technical Writer in Town of Somerset
SMC Ltd is hiring: Technical Writer in Town of SomersetMediabistro • Town of Somerset, WI, United States
SMC Ltd is hiring : Technical Writer in Town of Somerset

SMC Ltd is hiring : Technical Writer in Town of Somerset

Mediabistro • Town of Somerset, WI, United States
4 days ago
Job type
  • Full-time
Job description

Join to apply for the Technical Writer role at SMC Ltd .

About us : SMC Ltd. is a globally recognized premium supplier to the medical market with locations throughout the world. We value speed, technology, and exceptional performance, with decades of manufacturing experience and strong growth. We offer outstanding career opportunities for dedicated people.

Job Summary

Responsible for creating, editing, and maintaining comprehensive technical documentation for automated assembly systems used in medical and pharmaceutical devices. Translate complex engineering, software, and regulatory concepts into clear, user-friendly materials that comply with industry standards such as GAMP5, ISO 13485, FDA 21 CFR Part 820, and EU MDR. Collaborate with cross-functional teams—including engineers, quality, manufacturing, automation, and regulatory experts—to ensure accurate communication of automation processes from design specifications through user requirements to factory acceptance testing that will be translated into operational instructions.

Essential Job Duties and Responsibilities

  • Author technical reports, validation protocols, and automation design and development documentation per GAMP 5 requirements for automated manufacturing equipment, ensuring compliance with AAMI / ISO standards and FDA guidelines; include SOPs, work instructions, equipment manuals, and process flow diagrams for manufacturing and automation systems.
  • Collaborate with subject matter experts (SMEs) in automation engineering, manufacturing, and quality to gather and synthesize technical information to develop training materials and quick-reference guides for production technicians and operations, ensuring clarity for diverse audiences, including non-technical operators.
  • Review and edit content for technical accuracy, consistency, and adherence to style guides, incorporating visuals like schematics and CAD drawings.
  • Perform gap analyses on existing documentation and update legacy materials for new or updated automation features and processes.
  • Conduct research on industry trends in medical device automation to support marketing collateral and white papers.
  • Support quality audits by preparing documentation for internal reviews and external inspections, ensuring materials are audit-ready and traceable.
  • Solicits feedback from internal and external customers; develops and implements improvements.
  • Performs other duties as assigned.

Essential Qualifications

  • Bachelor’s degree in Technical Communication, English, Mechanical Engineering, Industrial Engineering, or a related field; advanced degree preferred.
  • Minimum 3 years of experience in technical writing within manufacturing, industrial engineering, or automation industries.
  • Proficiency in Microsoft Office Suite, Adobe FrameMaker, Visio for diagrams, and version control systems (e.g., Git or SharePoint).
  • Familiarity with manufacturing processes such as machining, assembly, or robotic automation, and related technologies (e.g., PLC programming, SCADA, or ERP systems).
  • Basic understanding of CAD software (e.g., AutoCAD, SolidWorks) to interpret technical drawings for documentation.
  • Experience with regulatory and quality documentation, including SOPs, process validation, or ISO 13485 compliance.
  • Demonstrated effective verbal and written communication skills.
  • Excellent organizational skills and attention to detail; good time management with the ability to meet deadlines.
  • Desirable Qualifications

  • Certification in technical writing (e.g., STC CPTC) or lean manufacturing / Six Sigma.
  • Strong understanding of medical or pharmaceutical device manufacturing, GMP, and risk management standards (e.g., ISO 14971).
  • ADA Requirements

  • Typically sits, grasps items and performs keyboarding for frequent operation of a computer.
  • Stand, walk, bend, reach or otherwise move about occasionally.
  • Lift, move or transfer items up to 50 lbs. occasionally.
  • Exposure to typical machine shop physical hazards which may require respiratory protection.
  • What SMC has to offer

  • Clean, climate-controlled environment
  • Stable schedule
  • Paid holiday and PTO
  • Health, dental, and vision insurance
  • 401(k) retirement savings
  • Life and disability insurance
  • Promotional opportunities
  • Training and career growth programs
  • Amazing co-workers
  • Tuition reimbursement
  • Employee Assistance Program
  • SMC Ltd. is an equal opportunity employer. M / F / D / V; this organization uses E-Verify. Applicants may be subject to pre-employment screening including drug screening, reference checks, employment verifications, background screening, and / or skills assessments.

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    Technical Writer • Town of Somerset, WI, United States

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