Business Operations Associate

Who we are : Access Analytix is a technology driven e-commerce and trading firm. We use data and technology to execute strategies in secondary markets for live events with a focus on operational excellence. As part of our Business Operations team, you will play a key role in refining e-commerce systems that manage order flows, ensuring efficient processing, reliability, and continuous improvement.

Job Description : As a Business Operations Associate at Access Analytix, you'll play a pivotal role in maintaining our e-commerce operations. Your primary focus will be managing ticket inventory and sales within our internal point of sale system, ensuring real-time accuracy of e-commerce transactions. Additionally, you'll actively contribute to sales operations, inventory management, reconciliations, and various operational projects. This dynamic role in a fast-evolving industry demands problem solving, attention to detail, decisive decision-making, and a passion for continuous learning.

Responsibilities :

Inventory Management : Ensure prompt processing and cataloging of inventory to meet tight operational deadlines.

Project Management : Lead and manage inventory-related projects as needed to drive continuous improvement.

Performance Optimization : Identify and implement process improvements to enhance overall inventory performance.

Inventory Accuracy and Compliance : Conduct regular audits to ensure precision and adherence to company policies and procedures.

Metric Tracking : Maintain inventory-related metrics and Key Performance Indicators (KPIs) for effective performance monitoring.

End-to-End Oversight : Oversee end-to-end order fulfillment, from receiving acquisition tickets to ensuring accurate and timely delivery to customers or internal systems.

System Implementation : Assist in implementing and testing new fulfillment systems or process updates.

Customer and Team Collaboration : Coordinate with remote teams and external partners to resolve fulfillment issues and ensure smooth operations.

Requirements

• Schedule : Tuesday - Saturday (8 : 30 - 5 : 30)
• Experience Requirement : Minimum of 1 year preferred of work experience in a fast-paced environment.
• Educational Qualification : Bachelor’s Degree
• Computer Proficiency : Strong proficiency in Microsoft Excel and the ability to quickly learn and adapt to new inventory or fulfillment software.
• Flexible Schedule : Accommodating evenings and weekends during busy times
• Organizational Excellence : Highly organized with exceptional attention to detail, capable of prioritizing tasks and meeting deadlines in a fast-paced environment.
• Urgency and Precision : Sense of urgency coupled with an intrinsic desire to complete tasks with 100% accuracy and efficiency.

Benefits

This full-time position offers a competitive annual salary of $50,000 - $70,000, complemented by performance-based bonuses. Employees enjoy a comprehensive benefits package that includes health insurance, dental insurance and vision insurance.