Job Description
Job Description
Description :
Overlake Golf & Country Club (OGCC) was originally established in 1927 on this beautiful site in the hidden neighborhood of Medina, Washington. It has evolved over the years into a family country club with modern values and has become a place where the members gather to enjoy dining, social activities, golf, tennis and aquatics with family, friends, and business associates. We are known as the premier family club in the Pacific Northwest, and we take great pride in our unrivaled hospitality, our commitment to environmental stewardship, and in developing our staff.
We are seeking Fine Dining Servers and Server Assistants with 2 years or more of experience to be part of our team. We are a non-tipping facility.
Company Core Values :
Evolving, Welcoming, Enriching, Healthy, and Fun!
Job Summary :
To provide exceptional dining service to Overlake Golf and Country Club members and their guests by delivering attentive, friendly, and efficient service from start to finish, ensuring a memorable experience in our premier dining spaces.
Job Responsibilities :
- Greet members warmly and provide excellent customer service.
- Present menus, answer questions, and make recommendations based on member preferences.
- Take food and beverage orders accurately and enter them into the system.
- Serve food and drinks in a timely manner.
- Check in with members to ensure satisfaction and address any issues.
- Bill the members correctly and accurately split checks as requested.
- Maintain cleanliness and organization of tables, dining areas, and service stations.
- Follow all health and safety regulations, including proper food handling and sanitation.
- Work collaboratively with kitchen and bar staff to ensure smooth service.
- Upsell menu items and promote specials to enhance member experience.
- Handle member complaints or escalate them to management as needed.
- Assist in opening and closing duties, including setting up and breaking down service areas.
- Monitor and maintain stock of supplies like napkins, condiments, and utensils.
- Adhere to dress code and personal hygiene standards.
- Provide a positive and welcoming experience to ensure member satisfaction and repeat business.
Benefits :
Mentor with managers that care and bring best industry practicesWork with a fantastic teamDiscounted employee mealsDiscounts on merchandise, and clothing as payroll deductionCompany Events and Birthday CelebrationsPaid 30-minute meal breaksLimited access to club facilities during non-peak hoursHealth and Wellness ProgramAnnual Employee Appreciation Week in AugustRequirements :
Must be willing to complete background check.Must have Food Handler's Permit or willing to obtain one.Preferred 2 years of hospitality and / or high-end service establishmentPrivate club experience a plusAbility perform Server or Server Assistant responsibilities to the upmost abilityFantastic Customer forward mentalityThe desire to always do your best, we go above and beyondCalm under pressureWork with our wonderful teamIf you are looking for employment with a great team and are an above and beyond, world class service individual, we would like you to be a part of our team. We look forward to meeting you!
EEO STATEMENT
Overlake Golf and Country Club is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability status, veteran status, or any other characteristic protected by law.