Project Manager - R&D (52975)

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Description

Founded in 1984, Best Formulations LLC is a diversified nutraceutical and personal care company headquartered in City of Industry, California. We are a contract manufacturer of thousands of branded SKUs, including nutritional supplements : softgels, tablets, capsules, powders, teas, dietary supplements, and vegetarian softgels.

About The Role

We are a trusted partner to our customers in innovation, boasting strong R&D, product formulation, and technical teams. As an R&D Project Manager, you will coordinate, track, and manage all aspects of external and internal customer projects—long-term and short-term tasks—establishing timelines, coordinating resources, providing product quotations, handling samples and technical documentation, and supporting all other customer requests.

You will act as liaison between R&D, Sales & Customer Service, Quality, Purchasing, Planning, and Operations teams, ensuring customer requirements are communicated and implemented to achieve desired outcomes on time, within budget, and per stakeholder expectations.

Responsibilities

• Create strong professional relationships with customers, sales representatives, R&D, operations, and quality functions.
• Proactively acknowledge customer requests and promptly resolve issues.
• Participate in customer meetings, audits, tours, and video conferences, maintaining positive communication via video, fax, email, telephone, and in-person meetings.
• Provide direct assistance or coordinate assistance to specific project tasks and objectives.
• Define and clearly communicate project goals, outcomes, and success criteria.
• Develop detailed plans, outline tasks, timelines, milestones, and resource requirements.
• Ensure projects remain on track, addressing changes and deviations.
• Lead project teams, set expectations, and facilitate communication and collaboration.
• Monitor project progress, track activities, and evaluate performance against the plan.
• Manage stakeholder expectations, communicate challenges, and negotiate solutions.
• Establish efficient communication channels and promote information sharing.
• Maintain accurate records, including reports, documentation, plans, meeting minutes.
• Monitor quality of deliverables, identify risks, and develop mitigation strategies.
• Capture lessons learned and use feedback to improve future projects.
• Ship samples via FedEx, USPS, or UPS as needed.
• Comply with all company policies, safety rules, and regulations.
• Maintain a safe work environment.
• Perform other job duties related to the role as assigned.

Qualifications

Work Environment

Benefits

Location & Salary

Position is on-site. Base salary range : $74,000 – $88,000 per year, based on experience.

Employees are eligible for Medical, Dental, Vision, Life Insurance, 401(k), Holidays, Vacation, Tuition Reimbursement.

Salary may be adjusted for location, skills, education, and experience.

Equal Employment Opportunity

Best Formulations is an equal-opportunity employer committed to a diverse workforce and accommodations for people with disabilities.

EEO Statement

Best Formulations is an equal opportunity employer committed to a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process.

Please no external recruiters

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