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Customer Care Representative
Customer Care RepresentativeVirtualVocations • Fremont, California, United States
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Customer Care Representative

Customer Care Representative

VirtualVocations • Fremont, California, United States
5 days ago
Job type
  • Part-time
Job description

A company is looking for a Customer Care Representative to manage inbound customer inquiries in a fast-paced call center environment.

Key Responsibilities

Conduct customer interactions in a friendly and professional manner

Troubleshoot customer issues related to online orders and maintain accurate customer records

Meet or exceed performance metrics such as call quality and customer satisfaction

Required Qualifications

High school diploma or GED, or currently pursuing either

Ability to work part-time, including weekends and extended hours during peak seasons

Reliable high-speed internet connection suitable for remote communication

Proficiency with keyboarding and multitasking across applications

Comfort using customer support tools such as email, chat, and ticketing systems

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Customer Care Representative • Fremont, California, United States

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