Customer Care Representative

A company is looking for a Representative, Customer Care.

Key Responsibilities

Engage with customers to resolve issues that come through as support tickets

Craft tailored communications to help customers resolve their issues

Partner with internal teams to diagnose and solve problems

Required Qualifications

1+ year of relevant experience

Excellent writing skills with the ability to communicate complex problems clearly

Strong commitment to customer experience and continuous personal skills refinement

Ability to manage multiple competing priorities effectively

Availability to work on weekends and holidays semi-regularly