Employee Benefits Leader

Job Description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Employee Benefits Team Leader to join our growing team in San Antonio, TX.

The EB Team Leader will manage the day-to-day operations of the Employee Benefits department, lead a high-performing service team, and collaborate closely with sales, accounting, and carrier partners. This role requires a deep understanding of EB insurance (including medical, dental, vision, self-funded and fully insured plans), strong leadership capabilities, and a strategic mindset.

Team Leadership & Development

• Lead and manage the EB service team, including Account Managers, Account Coordinators, and support staff
• Conduct annual and mid-year performance reviews
• Approve PTO, manage time sheets, and oversee team scheduling
• Develop and implement training programs, operational workflows, and process improvements
• Create and execute team initiatives to drive performance and efficiency
• Negotiate bonuses, credits, and terms with carriers
• Manage contracts with carriers and vendors
• Ensure strong carrier relationships and market awareness
• Support producers and sales team with RFPs, RFQs, and prospect strategy
• Collaborate with leadership to align service and sales goals
• Provide strategic recommendations to clients on EB programs
• Oversee compliance with EB insurance standards and regulations
• Serve as final escalation point for service-related issues
• Plan and participate in seminars and industry events in conjunction with leadership

Qualifications

Licensure and Certifications

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including :

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.