Global Airline Manager - Vice President

Global Airline Manager

Ready to pilot the next frontier of corporate travel? As Global Airline Manager at JPMorgan Chase, you'll lead strategic airline and ground transportation initiatives, driving cost efficiencies and enhancing employee experience. Your work will deliver a seamless, best-in-class travel program for employees worldwide.

As a Global Airline Manager in Global Corporate Travel Services, you'll design and execute airline and ground transportation strategies, manage suppliers, and drive data-informed cost efficiencies. Each day, you'll collaborate with suppliers, travel operations, business stakeholders, and partners to refine processes, resolve escalations, and ensure a seamless program. Your work shapes a best-in-class travel program that enhances employee experience, enforces compliance, and delivers multi-million-dollar efficiencies worldwide.

Job Responsibilities

• Lead the development and execution of airline and ground transportation category strategy, including sourcing and travel operations.
• Manage relationships with key airline and ground transportation suppliers, ensuring compliance with SLAs and performance standards.
• Collaborate with travel operations and business stakeholders to meet evolving business requirements.
• Develop and maintain qualitative vendor assessments; negotiate contract terms to protect JPMC's interests.
• Conduct cost and spend analyses to identify and implement multi-million-dollar savings initiatives.
• Evaluate competitive supplier offerings and present strategic sourcing options aligned with business needs.
• Partner with Sourcing to oversee contract development, negotiate commercial terms, and manage approval and execution processes.
• Monitor supplier performance and partner with travel operations peers to drive continuous service improvements.
• Identify and implement process enhancements to elevate customer experience, simplify workflows, and reduce expenses.
• Resolve stakeholder escalations with strategic problem-solving and creative solutions.
• Support regional and global travel strategies, new product rollouts, and ensure strict policy compliance.

Required Qualifications, Capabilities and Skills :

Preferred Qualifications, Capabilities and Skills :

6+ years of experience in the corporate travel industry, with direct management of airline and ground transportation categories

Knowledge of airline industry trends, market dynamics, and emerging travel technologies.

Working knowledge of travel management platforms.

Proven track record of managing cross-functional projects and change initiatives in a matrixed organization.