Entry Level Tax Preparer

Your Purpose

At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are "Working Hard for the Hardest Working Americans". This is our mission and it's a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients.

Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That's where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.

Flexible Schedules Available

We offer :

Day shift

Night shift

Weekends

Weekdays

Full-time or Part-time

Are You :

We are looking for individuals who :

• Are looking to learn a new career and break into the tax industry?
• Have gaps in their work history or are looking to boost their skills and resume?
• Have been out of the workforce over the last year while at home with family?
• Are new to the workforce or with limited experience / education, but a willingness to learn?
• Retired and want to continue to make an impact?
• Someone without a college diploma? No problem!
• A veteran or military personnel transitioning from the service?
• Part of a military family that moves often with deployments?
• A recent college graduate or current college student?
• A stay-at-home parent who needs a flexible work schedule?
• A gig worker or looking to add a second income?
• Bilingual? Bilingual candidates are highly encouraged to apply!

What You'll Do Here

As a Seasonal Entry Level Tax Preparer, you will be responsible for :

• Conducting face-to-face tax interviews with clients.
• Preparing complete and accurate tax returns.
• Generating business growth, increasing client retention, and offering additional products and services.
• Providing clients with IRS audit support.
• Completing all related tax forms in accordance with policies, and in compliance with legislation and regulations.
• Collection and processing of clients' payments while ensuring timely deposits.
• Marketing and business generation efforts.
• Furnishing taxpayers with sufficient information and advice to ensure correct tax form completion.
• Answering client calls via our national call center routing system.
• Answering questions and providing future tax planning to clients.
• Resolving client complaints or referring situations to the supervisor (as appropriate) for resolution.
• Supporting office priorities through teamwork and collaboration.

Skills You'll Bring for Success

We are looking for individuals with :

• Passion for providing extraordinary customer service.
• Excellent communication and interpersonal skills.
• Experience working in a fast-paced environment.
• Basic knowledge of computer functions and math.
• Sales and / or marketing experience.
• Experience in accounting, finance, retail, bookkeeping, or tax preferred.
• Bachelor's degree in Accounting or related field a plus!
• PTIN Certification : Yes

Working at Jackson Hewitt

Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.

Taxes Are Fun (Really!)

Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.