Field Technician / Engineer
Travel 80-85% in United States and in Canada
Must have :
- 2-3 years installation, maintenance and repair experience with PVC Belling Machines, Swarfless Saws, Haul-Offs, Coilers, Packaging Machines, Pipe Bending, Slotting and Threading Machines.
- Superior Customer Service Skills.
- Excellent interpersonal skills.
- Exceptional time management.
- Competent Stress Management.
Duties :
Perform services at primarily at customers' premises.Be the point of contact for technical assistance to all customers.Be the technical interface with the Customer Service and the Technical Department in EuropeInstall machinery at the customers’ locations.Provide technical assistance by phone and emailTroubleshoot, repair, and maintain the equipment at customers’ sites.Identify the correct spare parts to supply to customers.Educational / Professional Qualifications :
Essential :
High School Degree in Mechanics / Electronics / Electrotechnics.Good working knowledge of Microsoft Office suite.Good knowledge and understanding of components and basic pieces of equipment usually included in machinery Working knowledge of electromechanical components and systems.Good reading ability of drawings and schemes (electrical, hydraulic, pneumatic).Knowledge of pneumatic systems.Desirable :
Post high-school education in Mechanics / Electrotechnics / Electronics.Deep knowledge of electromechanical components and systems.Basic use of 2D Cad Knowledge of plastic extrusion machinery and lines.Knowledge of packaging systems / machines.Working knowledge of Spanish OSHA training.Necessary Experience :
Essential :
3 years of experience as a customer field technician.Maintenance of plastic extrusion pieces of equipment.Used to travel in the US & Canada.Desirable :
5 years of experience as a customer field technician.Travelling abroad (South America).Experience in selling spare parts and maintenance contracts.