Event Venue Manager - MassMutual Center

Event Services Manager

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

In the role of Event Services Manager, you'll take the lead and oversee all event-related services for the MassMutual Center, from the arena and convention center to "The Landing" event plaza. If you have a passion for hospitality, exceptional communication skills, and thrive in a dynamic environment, we want you to be part of our vibrant team!

The day-to-day :

• Manage all event-related services and front-of-house details for events hosted in the arena, convention center, and "The Landing" plaza.
• Oversee client requests, ensuring they are fulfilled in a timely manner by collaborating with operational departments.
• Communicate with the Production Manager to execute event requirements, including reviewing concert riders and coordinating with clients and departments.
• Serve as the primary point of contact for clients, guiding them through pre-planning activities and recommending optimal operating procedures.
• Conduct event meetings, delegating event specifics to responsible departments and overseeing the execution of contractual obligations.
• Develop cost estimates, manage client billing, and ensure payments are completed on schedule.
• Schedule and monitor ushers for events, maintaining a high level of communication between clients, departments, and vendors.
• Collaborate with clients to identify event needs, manage equipment requirements, and oversee inventory control and maintenance.
• Ensure proper setup and labor for front-of-house activities, and maintain accurate Event Resume sheets for assigned functions.

The ideal candidate :

The perks & benefits :