Senior Director of Human Resources

Senior Director of Human Resources

Salary : $81,082.00 - $109,461.00 Annually

Location : Westminster, MD

Job Type : Full-Time - Professional

Job Number : FY26-00012

Job Summary

The Senior Director of Human Resources leads and manages the comprehensive human resource function for the College, ensuring strategic alignment with institutional goals while maintaining legal compliance and operational excellence. This position oversees the daily operations of the Human Resources Department, including payroll, benefits, recruitment, employee relations, and HRIS functions. The Senior Director reports to the Vice President of Administrative Services and serves as a key strategic partner in advancing the College's mission through effective people management.

Essential Job Functions

Strategic Leadership & Policy Development

Develop, recommend, and implement comprehensive HR policies, procedures, and best practices aligned with the College's strategic plan and institutional objectives

Provide strategic HR counsel to senior leadership on workforce planning, organizational development, and talent management initiatives; lead change management initiatives and foster a culture of continuous improvement across the institution

Human Resources Operations Management

Oversee all HR functions including HRIS, payroll, recruitment and talent acquisition, retirement planning, benefits administration, compensation, and employee relations

Supervise HR staff, with responsibilities including managing workflow, setting departmental goals, hiring, training, performance evaluation, providing feedback, scheduling, and time / attendance approval

Monitor and resolve complex employee issues and disciplinary matters; develop and manage the Human Resources Department budget, ensuring fiscal responsibility and resource optimization

Compliance & Legal Affairs

Serve as the College's Equal Employment Opportunity (EEO) Officer for the State of Maryland

Serve as Deputy Title IX Coordinator, maintaining certification and ensuring institutional compliance with Title IX regulations

Identify and ensure compliance with all legal requirements and government reporting regulations; act as primary liaison with legal counsel and external government agencies on human resources matters

Protect the interests of both employees and the College in accordance with HR policies, procedures, and federal, state, and local laws; review employee appeals through complaint and appeal procedures, ensuring fair and consistent resolution

Compensation & Benefits Administration

Design, implement, and administer the College's compensation system, including pay grades, salary structures, and related policies; conduct periodic compensation studies to ensure market competitiveness and internal equity

Lead the annual position reclassification planning process, evaluating organizational structure and job design

Establish and oversee employee benefit programs, wellness initiatives, and employee services; manage relationships with insurance brokers, carriers, and benefits consultants

Ensure timely and accurate administration of retirement programs

Talent Acquisition & Onboarding

Oversee recruitment and talent acquisition strategies to attract and retain a qualified workforce; collaborate with hiring managers to identify staffing needs and develop effective recruitment strategies

Monitor and coordinate the new hire onboarding process to ensure smooth integration and early engagement

Ensure compliance with all employment laws throughout the recruitment and selection process

Employee Relations & Development

Establish and promote employee relations practices that foster positive employer-employee relationships and high employee morale; integrate annual goal setting with performance review processes to support professional growth and institutional objectives

Ensure delivery of comprehensive supervisor and staff training programs addressing College-wide needs; serve as consultant to the Director of Community Engagement and Employee Development on professional development initiatives

Develop and provide HR tools and resources including workshops, manuals, employee handbooks, benefits materials, and standardized reports

Ensure regular, transparent communication with employees regarding policy changes, benefits, compensation, programs, and services

Committee Service & Institutional Engagement

Serve as a member of the Planning Advisory Council (PAC) and as HR representative on the BE (Belonging & Empowerment) Committee

Participate on additional institutional committees as assigned and represent HR perspective in cross-functional strategic initiatives

Additional Responsibilities

Select and coordinate use of external HR consultants, training specialists, and service providers as appropriate; stay current on HR trends, best practices, and emerging legal requirements in higher education

Perform other duties as assigned to support institutional effectiveness

Minimum Requirements to Perform Work

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Professional certification from the Society of Human Resource Management (SHRM) and / or Human Resource Certification Institute

Experience

Ten years of progressive, demonstrated leadership experience in human resources or employment law

Proven ability to develop and implement HR strategies aligned with organizational objectives

Substantial experience with employee benefits and retirement plan administration

Experience with recruiting, talent acquisition, and applicant tracking systems

Hands-on experience with Human Resource Information Systems (HRIS)

Experience in budget management and financial oversight

Knowledge & Skills

Comprehensive knowledge of employment law, including ACA, FMLA, ADA, and other federal and state regulations

Knowledge of Title IX requirements with ability to obtain certification

Strong supervisory skills with demonstrated success in leading and developing teams

Excellent employee relations and conflict-resolution abilities

Superior written and verbal communication skills

Strong organizational and prioritization skills with ability to manage multiple complex projects simultaneously

Exceptional interpersonal skills with ability to effectively interact with and influence individuals at all organizational levels

Proficiency with technology platforms including MS Office Suite, MS Teams, and HRIS systems

Preferred Qualifications

Master's degree in Human Resources, Business Administration, Public Administration, or related field

Experience in higher education environment, particularly community colleges

Experience with Ellucian Colleague and / or SaaS-based HR systems

Certification as Title IX Investigator or Coordinator

Experience with self-funded health insurance plans

Experience designing and administering compensation plans and conducting market analyses

Experience with collective bargaining or union environments

Experience overseeing the payroll function

Supplemental Information

SALARY INFORMATION :

This full-time position will be placed on the College 12-month employee Exempt Staff salary scale at grade 111. Actual salary placement based on qualifications and experience. Position includes an excellent fringe benefits package.

PHYSICAL DEMANDS :

The work is normally light work which requires exerting up to 10 pounds of force occasionally and / or negligible amounts of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Additionally, the following physical abilities are required :

Hear / talk / communicate – Must be able to exchange information and communicate effectively

Visual acuity – Ability to perceive or detect surroundings

Mental acuity – Able to focus, concentrate, understand, and convey subject matter

Repetitive motion – (i.e. keyboarding)

Stand / sit / walk / able to move or traverse from one area to another

WORK ENVIRONMENT :

College campus. This position interacts with all levels of faculty, staff, students, College leadership, brokers, vendors and the general public. Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as office, meeting, and training rooms, use of safe workplace practices with office equipment; computers for data entry and word processing with some highly technical applications and new technology systems; avoidance of trips and falls; observance of fire and building safety regulations; and observance of traffic laws when / if driving college vehicle.

TO QUALIFY FOR EMPLOYMENT, SELECTED CANDIDATES MUST :

successfully complete a criminal background check (for designated positions)

be able to work on campus as of the first day of employment

be a resident of DE, MD, PA, VA, WV or DC as of the first day of employment

be currently authorized to work in the US, as the College does not offer Visa sponsorships

Carroll Community College has the right to revise this position description at any time, and this position description does not represent in any way a contract of employment.

Carroll Community College is committed to fostering a welcoming environment for all. We are proud to be an equal opportunity employer.

Salary / Compensation : $81,082 - $109,461 per year