Sr. Manager, Software Engineering

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Description

We are seeking a visionary Senior Manager to lead the strategy, development, and optimization of applications that empower T-Mobile’s frontline teams. This leader will oversee the evolution of tools and platforms that simplify daily operations, elevate the employee experience, and retire legacy systems in favor of modern, cloud-native, mobile-first solutions. The role is central to enabling a digital-first journey for frontline representatives - giving them the insights, automation, and simplicity needed to deliver exceptional customer experiences.

As Senior Manager, you will guide a multi-functional engineering organization responsible for building and scaling applications that power seamless digital and in-store workflows. You will partner closely with product, retail, and technology leadership to define vision, establish architectural direction, and ensure on-time delivery of high-quality, performant, and innovative solutions that enhance the frontline and customer journey.

Our team is dynamic where no day is the same, and we are a diverse and inclusive team passionate about growth and innovation! If you're up to the challenge, apply today!

Job Responsibilities

• Lead and mentor multiple engineering teams focused on mobile / web, microservices, and API platform development supporting frontline and digital-first initiatives.
• Provide strategic direction, coaching, and performance management for engineering managers and technical leads.
• Define and implement the technology roadmap to modernize legacy systems into cloud-native, API-driven architectures.
• Partner with Product, UX, Retail, and Business teams to translate complex requirements into scalable, secure, and high-performing solutions.
• Champion Agile and DevOps practices, driving automation, platform reusability, and delivery excellence across engineering teams.
• Oversee the architecture, design, and scaling of enterprise-grade applications and services deployed across cloud environments (AWS, Azure, or GCP).
• Establish API platform strategy and govern ance, ensuring modularity, reliability, and high availabilit
• Define and track platform KPIs including uptime, latency, and performance SLAs, ensuring operational resilience and compliance with security standards.
• Drive digital transformation by retiring legacy systems and enabling tools that empower frontline representatives to deliver exceptional customer experiences.
• Collaborate multi-functionally with Retail, Commerce, Marketing, and Store Technology teams to deliver unified, frictionless user journeys.
• Communicate effectively with senior leadership, providing transparency on progress, risks, and critical initiatives.
• Build, develop, and retain top-tier engineering talent, fostering a culture of innovation, inclusion, and technical excellence.
• Inspire teams to adopt modern engineering practices, promote continuous learning, and embrace new technologies.
• Influence enterprise technology and platform strategy, ensuring alignment with business priorities and customer experience goals.
• Represent T-Mobile’s engineering leadership within the organization and the broader technology community

Education and Work Experience

Preferred Experience

Knowledge, Skills and Abilities

Travel :

Travel Required (Yes / No) : Yes

DOT Regulated :

DOT Regulated Position (Yes / No) : No

Safety Sensitive Position (Yes / No) : No

Base Pay Range : $160,000 - $288,500

Corporate Bonus Target : 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and / or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and / or team performance. To find the pay range for this role based on hiring location, click here .

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com .

Never stop growing!

As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder-it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth-and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500 . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.