General ManagerGPAC • Fresno, CA, US
General Manager
GPAC • Fresno, CA, US
11 hours ago
Job type
- Full-time
Job descriptionPartner with ownership and department leads on annual budgeting, forecasting, and performance tracking. Support financial reporting accuracy by ensuring operational data is recorded and communicated effectively. Analyze sales trends, margins, cost structures, and operational performance to improve profitability. Guide resource planning, capital expenditures, and strategic business initiatives. Evaluate ROI for facility upgrades, equipment, product lines, and expansion opportunities. Lead, mentor, and support department managers and frontline supervisors. Foster a culture of accountability, teamwork, professional growth, and operational excellence. Oversee recruitment, staffing levels, scheduling, and employee development programs. Maintain strong cross-department communication to ensure aligned goals and collaborative problem-solving. Ensure a high-quality customer experience across all locations. Support product knowledge training, service standards, and community engagement. Represent the company's values and mission through hands-on, visible leadership. Ensure operations comply with all federal, state, and local regulations. Oversee safety programs, loss prevention, and internal control practices. Support oversight of key business functions such as AR / AP, credit policies, and cash-handling procedures. Maintain readiness for external audits, reviews, or inspections. Bachelor's degree in Business Administration, Management, Operations, or a related field, or equivalent experience. 7+ years of progressive leadership experience within retail, building materials, distribution, or similar operational environments. Proven success managing multi-location operations or large-scale departments. Strong financial and analytical acumen. Excellent communication, organizational, and problem-solving skills. Experience in retail, building materials, construction supply, manufacturing, or distribution. Proficiency with ERP systems and comfort with data-driven decision-making. Familiarity with inventory management, supply chain principles, and operational planning. Background in employee-owned or small-to-mid-sized business environments is a plus. Operational excellence Strategic leadership and planning Financial and business acumen Team development and coaching Customer service mindset Continuous improvement orientation Strong analytical and decision-making skills A culture that values integrity, collaboration, and hands-on leadership A supportive, employee-owned work environment Opportunities to make a direct impact on business decisions A balanced lifestyle with access to outdoor recreation and community connections Competitive salary, bonus structure, retirement benefits, healthcare coverage, paid time off, and employee discounts
General Manager
This established, employee-owned retail and building materials organization is known for serving both DIY customers and professional contractors with expertise, integrity, and exceptional service. The company values long-term relationships, operational excellence, and community-focused business practices. As an employee-owned operation, the team enjoys a competitive compensation package that includes base salary, performance bonuses, retirement benefits, stock ownership options, comprehensive healthcare, and paid time off.
Position Overview
The General Manager (GM) is the senior operational leader responsible for overseeing all retail, distribution, and administrative functions across multiple locations. This role ensures that day-to-day operations run smoothly, financial and performance goals are met, and the company's mission of delivering outstanding value and customer service is upheld.
The GM will lead department managers, guide strategic initiatives, support financial oversight, and champion continuous improvement across the organization. This individual plays a critical role in operational planning, inventory management, staffing, customer experience, profitability, and long-term business growth.
Key Responsibilities
Operational Leadership
- Direct all daily operational activities across retail and distribution facilities.
- Ensure each department meets productivity, safety, customer service, and profitability goals.
- Implement best practices for store operations, logistics, merchandising, and facility management.
- Monitor KPIs and operational metrics to drive performance improvements.
- Oversee inventory management processes, turnover, shrink control, purchasing support, and workflow efficiency.
Financial & Strategic Management
Team Leadership & Development
Customer & Community Engagement
Compliance & Risk Management
Required Qualifications
Preferred Qualifications
Core Competencies
Culture & Benefits
This company is known for its strong sense of community, teamwork, and long-standing reputation for service. Employees enjoy :
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General Manager • Fresno, CA, US
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