Driver / Door Attendant

PM Shift

The Van and Shuttle Driver will drive guests to area locations within a mile radius of the hotel.

Key Duties & Responsibilities :

• Be familiar with all hotel services / features and local attractions / activities to respond to guest inquiries accurately.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Maintain knowledge of a) scheduled daily activities. b) daily arrivals / departures, house count. c) features and services provided by the hotel. d) hours of operation of each outlet. e) parking facilities, layout, hours of operation, prices, and procedures.
• Greet arriving guests / visitors; bid farewell to departing guests / visitors and invite them to return.
• Drive guests to the desired location within a one-mile radius of the hotel
• Ensure security of the vehicle and its keys.
• Relay accurate directions to guests / visitors on inquiries regarding destinations within the local area.
• Inspect vehicles on a daily basis
• Report any vehicle / safety hazards;
• Follow designated procedures for vehicle accidents, breakdowns, and incidents.

Education & Experience :

Crestline Hotels & Resorts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.

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