Manager, Ops Support

Manager, Operations Support

Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Manager, Operations Support at RXO, you'll ensure the establishment, implementation and maintenance of processes needed for the Quality Management System. You'll promote awareness of customer requirements and have the organizational freedom to resolve matters pertaining to quality, helping us maintain superior levels of product / service conformity. On our team, you'll have the support to excel at work, and the resources to build a career you can be proud of.

What your day-to-day will look like :

• Drive key quality and other critical metrics across the area by utilizing continuous improvement tools and processes
• Write specifications for new developments and system enhancements
• Analyze client requirements, determine fit and customizations, develop proposals, gather supporting data for cost estimates.
• Serve as project manager for system implementations and upgrades; provide ongoing support as needed
• Support implementations by delivering documented implementation plans, configuring systems, training users and providing post-implementation support
• Perform process and data modeling
• Generate project ideas and solutions; implement changes within and across departments

At a minimum, you'll need :

It'd be great if you also have :

Does this sound like you? Check out what else RXO has to offer.

Why Join Us : Our Benefits

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.