Knowledge Management Specialist

Overview

Knowledge Management Specialist

The Knowledge Management Specialist is a professional who is responsible for creating and maintaining written procedures for the enterprise. These procedures can include instructions for processes, local policies, and procedures related to risk and compliance. The main objective of this role is to ensure that the procedures are clear, concise, and easy to understand for all employees within Comerica. The Knowledge Management Specialist plays a vital role in ensuring that the procedures are compliant with relevant laws and regulations. The incumbent works with all Line of Business (LOB) / Support functions to revise, refine, and / or create the required documentation that is made available within departments and across the company within a new Knowledge Management application for the enterprise.

Outcomes of Knowledge Management include :

• Ensure procedures follow industry standards and regulations.
• Remain current on policies and procedures for all business areas.
• Manage the documents in the Enterprise Knowledge Management application.

Position Responsibilities

Support current documentation

Documentation Maintenance and Retirement

Continuous Improvement & Training

Position Qualifications

Work Best Category : Category C - Days in the office will either be designated days or will vary week to week from 2-5 days. Hours : 8 : 00am - 5 : 00pm Monday - Friday, this position includes both onsite and remote work. Salary : To Be Determined Based on Individual Experience

About Comerica

We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.

Upon offer, Comerica conducts a comprehensive background and fingerprint check. Your fingerprints will be used to check the criminal history records of the FBI and may be subscribed in the FBI's Record of Arrest and Prosecution Background ("RAP Back") service, which provides ongoing notification to the Company of any updates to your criminal history.

NMLS certification requirement : where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.

Comerica Incorporated (NYSE : CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.

Comerica is proud to be an Equal Opportunity Employer - disability / veteran.

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