Key Account Manager

Job Description

Job Description

Key Account Manager

Reports to : Director of Sales

Industry : Fluid Power Solutions

About Us

We are a leading provider of fluid power solutions, serving OEM customers with precision and reliability. Our operations are based in Pella, IA, and we pride ourselves on delivering consistent value through strong partnerships and operational excellence.

Role Overview

We’re seeking a driven and relationship-focused Key Account Manager to oversee one of our most critical OEM accounts. This outside sales role is ideal for someone who thrives on customer engagement, operational coordination, and strategic account development.

Key Responsibilities

• Cultivate and maintain strong relationships with key stakeholders at the assigned OEM account
• Understand and anticipate customer needs, translating them into actionable plans
• Serve as the primary liaison between the customer and our Operations team in Pella
• Ensure customer expectations are clearly communicated and consistently met
• Monitor account performance and proactively address any service gaps
• Collaborate with internal teams to optimize delivery, quality, and responsiveness