Operations WMS Deployment Specialist (Remote with Travel)

Subject Matter Expert (SME) - WMS Deployment

The Subject Matter Expert (SME) - WMS Deployment plays an essential role in facilitating the effective implementation and ongoing improvement of the Blue Yonder (BY) Warehouse Management System throughout the distribution network. Reporting directly to the Site Business Leader, this position focuses on providing comprehensive, hands-on support to ensure that local operators transition seamlessly to the new system. The SME offers prompt operational and technical expertise, addressing inquiries, resolving issues, and maintaining efficient daily operations during both the deployment and stabilization periods. By maintaining a continuous onsite presence and collaborating closely with team members, the SME fosters clear communication, promotes alignment with operational procedures, and maximizes both system performance and user competency. This position is remote with up to 80% travel to various distribution centers throughout the United States. The remaining work time is remote from your home office.

Essential Duties And Responsibilities

WMS Implementation Support

• Serve as the Operational site lead throughout all phases of WMS deployment, including pre-conversion, go-live, and hypercare.
• Perform thorough site assessments to determine readiness, identify potential risks, and resolve operational deficiencies.
• Oversee configuration validation, inventory accuracy, and alignment of processes to meet site-specific requirements.
• Deliver hands-on training and expert guidance to site teams regarding WMS functionality and operational best practices.

System Expertise & Optimization

Deployment Acceleration & Change Management

Cross-Functional Collaboration

Execute On-Site Preparation Activities

Supervision Received

Work Environment

Minimum Qualifications

Preferred Qualifications

Physical Qualifications

This role will also be eligible for an annual incentive bonus of 20%.

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

Compensation depends on relevant experience and / or education, specific skills, function, geographic location, and other factors as applicable by law (for example : state minimum wage thresholds). The expected base rate for this role is between $85,000 - $140,000.