Principal designer

Principal designer

Location

Remote

Active

Department

Engineering

About Jam – a company revolutionizing bug reports

Jam

is on a mission to speed up software development. That's why we're building the fastest and clearest way to capture a bug.

Jam helps software teams at some of the largest and fastest growing companies such as T-Mobile, SeatGeek, Staples, Rippling and Ramp ship higher quality software faster to better serve their collectively millions of customers. Jam has saved engineers 1,000,000+ minutes of debugging. And we’re just getting started!

Jam was founded in 2020 and is backed by early investors, founder and executives from developer-focused companies such as Apple, GitHub, Slack, Cloudflare and PagerDuty.

Role

Principal designer

Founding design team member – first full time UX / UI designer at Jam!

Locations

Remote, operating on US / EU time zones.

Opportunity to work in person in NYC and Austin.

What you’ll do

Obsess over every pixel to maintain the design vision and the highest standards across every user experience with Jam.

Experiment with new tools, techniques, and bring the “WOW” to every Jam interaction.

Move fast! Build size-able features quickly. You’ll go from idea to in production in a couple of weeks.

Delight users. The user impact from your work is so tangible that before you start designing, you’ll often see clips where users are emphatically requesting exactly the feature you are about to create.

Impact the bottom line. You’ll be working on critical features for the business and you’ll be able to see your immediate impact in metrics.

Become a product expert. Your dogfooding of the product will directly inform the direction of Jam’s future.

Jam’s team culture

Transparent :

every week we share metrics from the previous week, and every quarter we review and discuss the board deck as a team.

User focused :

we watch and discuss clips from user interviews weekly.

Available and helpful :

We’re remote but we are a close knit team. Whenever you need help, your teammates are happy to jump on and pair with you.

Open :

Anyone can contribute anywhere in the company. You will be able to get involved and learn about every function that interests you. An engineer helped write this job description, for example!

Collaborative :

we are a no-attitude, humble team with a collaborative approach to making technical and product decisions.

Experiment and ship :

we move fast, with very few meetings, and we ship experiments to test, learn and iterate live.

We’ve written more about our remote team culture

here

Who will be your teammates

ALT

The team at Jam loves to build and make stuff, and they often do so in their free time.

Your teammates have built nights-and-weekends projects such as : a Gameboy emulator, an email AI categorization tool, an email newsletter about sneakers, a farm.

Several of us were early Cloudflare teammates, and we’re taking many of our learnings from the early days applied to building Jam!

We’re born in 3 different countries, speak 5 different languages, and are based in New York, Austin, Denver, and Krakow.

Tech

Figma for creating high-fidelity mockups and interactive prototypes.

Experience with prototyping tools like InVision, Proto.io, or Axure for creating interactive and animated prototypes.

Understanding of front-end development technologies (HTML, CSS, JavaScript) to effectively communicate with development teams and assess the feasibility of design concepts.

Git for collaborating on design files and ensuring version history and changes are tracked accurately.

What we offer

The opportunity to invent something from the ground up that could one day be industry standard.

Fun, interesting and challenging work.

Competitive salary and equity.

Travel stipend to go travel and meet your teammates.

Option to work 100% remotely, no commuting to the office.

Option to work in person in Austin and New York.

Paid desk at a co-working space.

Macbook Pro.

A small team where you will know everyone, and will move fast, without extra meetings.

Sound like your Jam?

Apply here

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