Lead Water Mitigation Technician / Insurance Restoration

Job Description

Job Description

Company Overview

[PLEAD READ CAREFULLY] [ONLY APPLY IF YOU MEET THE QUALIFICATIONS]

YOU MUST KNOW HOW TO USE [ XACTIMATE - MICA ]

1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly mattershealth and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.

Job Summary

The PROJECT LEAD will work with technicians, mitigation and construction coordinators, and mitigation and construction supervisors to provide outstanding customer service. This position includes management of scheduling all employees and subcontractors for daily work and any after-hours calls, notifying the client of work that needs to be performed the day before, setting up the job & maintaining job information in our software program on a daily basis by coordinators.

Responsibilities

• Intake new losses via phone, email, and fax.
• Sketch new losses in XM8
• Monitor updates in MICA for job status, documentation of communication from insurance and customer.
• Monitor updates in XactAnalysis / Alacrity / Lions Bridge daily.
• Monitor field paperwork is completed and up to date.
• Update Dropbox daily with status updates, files, and move for finalized billing.
• Scheduling Subcontractors and Technicians for daily work.
• Ordering materials testing for mold and asbestos for jobs.
• Review work site and completed technician paperwork prior to releasing projects.

Qualifications

Benefits / Perks