Float Medical Assistant

Medical Assistant

Provides medical assistance to members and assists with meeting their healthcare needs. Services include assisting in examination and treatment of members (patients) under the direction of a physician, nurse practitioner or designee. Assists with interviewing members, measures vital signs under the direction of a psychiatrist or nurse practitioner, and records information in members electronic medical record on the day of service. Assists with coordination of health care needs of members to include primary care provider (PCP) coordination, coordinating provider appointments, follow up, obtaining medical records, and communicating and documenting member needs and information to the treatment team. Available to support all members needs at any clinic as assigned. All members of our team are expected to provide support and services in accordance with the Nine Guiding Principles for Recovery Oriented Adult Behavioral Health Services and Systems and practice in a manner that is consistently mindful of the 12 Principles of The Arizona Vision for Children.

Requirements :

Essential Function for this Position :

• Performs duties required of medical assistants in this treatment system to include conducting brief evaluations and measuring vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height) and may include blood draws and urine collection, performing ECGs, and preparing specimens for laboratory analysis.
• Assists with coordination of care for health care needs of members to include primary care provider (PCP) coordination, coordinating provider appointments, follow up, obtaining medical records, communicating, and documenting member needs and information to treatment team; also identifies opportunities to assist in meeting members healthcare needs.
• Works in collaboration with medical staff and all team members to ensure that member needs are evaluated and addressed.
• Identifies potential barriers to quality care and opportunities for improvement and reports them to nurse practitioner, psychiatrist or designee.
• Updates member files and schedules medical tests.
• Accurately and thoroughly document all services and activities in the medical record according to policy using approved forms and electronic systems.
• Responsible for completing prior authorizations and appeals for medications, answering medication line for any pharmacy needs or member concerns, communication, and coordination with both PCP and BHMP adult / child.
• Communicate with members and guardians to schedule appointments.
• Schedule appointments for child / adolescent lab draws at Central Valley location and draw blood at preset dates.
• Float between all four adult clinics as needed for coverage of PCP services.