Quality Control Manager
With sales of 500m and 2,800 employees worldwide, Nemera is one of the leading global manufacturers of complex drug delivery systems for the pharmaceutical industry, offering to patients a broad product portfolio which includes inhalation devices, injection devices, nasal and dermal pumps and ophthalmic delivery devices. Nemera has built very long lasting, strong relationships with the leading global pharmaceutical companies globally by providing high quality development, industrialization and manufacturing services. Nemera develops and manufactures its own IP product platforms but also offers fully custom developments and contract manufacturing.
Nemera's manufacturing sites are located in the US, France, Germany, Brazil and Poland. The headquarters and Innovation Center for early device design and development are located in France (Lyon).
Job Description
Position Purpose : Plan, coordinate and manage through completion, assigned projects designed to ensure continuous production and distribution of products consistent with established standards. Supervise and coordinate the activities of Quality staff. Evaluate compliance using relevant information and individual judgment to determine whether events or processes comply with specifications, operating procedures, and standards. Duties and responsibilities are accomplished personally or through subordinate staff.
Key Responsibilities / Essential Functions :
- Coordinate and execute objectives throughout the company in cooperation with other managers, to maximize product quality and operating system efficiency / effectiveness to minimize costs
- Identify and coordinate resolution of system(s) inefficiencies that contribute to increased quality costs
- Coordinate the execution of validations, including creation of written protocols
- Coordinate the execution and participates in elements of investigations regarding customer complaints
- Assesses results of Customer Complaint investigations and Corrective Actions for application, validity, and conformance to FDA regulatory, ISO and Customer requirements
- Ensures CAPA system is effective and utilizes problem solving techniques to reduce internal and external failures. Ensures sound techniques are applied (FMEA, Design of Experiments, Cause and Effect, Flow Charts, SPC) to solve problems effectively. Assesses results for application, validity, and conformance to specification
- Analyzes data in relationship to assigned projects to determine adequacy of present standards and establish proposed quality improvements. This includes analysis of current inspection methods and sample plans.
- Plans, promotes, performs, and organizes training activities for internal departments and customers, related to quality activities which include basic statistics, DOE, GR&R, Sample Plan designation, validation creation, control and oversight
- Interacts with customers to assure mutual interpretation of specified requirements to ensure fulfillment of customer requirements and objectives are met
- Ensures ISO and FDA QSR quality systems compliance
- Generates and provides monthly and weekly reports as required
- Executes specific responsibilities as defined within the company quality operating system
- Supports and maintains all policies of the company including but not limited to applicable FDA regulatory and ISO requirements, Health and Safety Requirements and Continuous Improvement initiative
- Review and approve various document as defined in the established QMS
- Responsible for the coordination and evaluation of the Quality department
- Carries out supervisory responsibilities, in accordance with the organization's policies and applicable laws. Participates in interviewing, hiring, and training employees : planning assigning and directing tasks, appraising performance, rewarding, and disciplining employees, addressing complaints, and resolving problems
- Represent the Quality Department in support of customer and ISO audits
- Other duties as assigned
Position Requirements :
Bachelor's degree in Engineering or related fieldMinimum of 5 years of related work experience with at least one of those years in a supervisory roleLean Manufacturing experience (including Six sigma training) and / or certifications preferredDatabase software such as SAP experienceAbility to lift 30 lbs., and stand / sit / walk up to 80% of shiftPreferred Knowledge / Skills :
Ability to apply advanced mathematical concepts and intermediate statistical knowledgeExcellent communication with the ability to understand, read, write, and speak EnglishAbility to coach and mentor on an individual and group basisDemonstrated organizational skills with ability to meet strict deadlines dailyAbility to use common software productivity tools, such as Word, Excel, and PowerPointAbility to understand and articulate how individual role interrelates with Quality department function, goals, and objectiveWork Environment :
Office and clean room environment that may include moderate noise levels and required appropriate PPE and cleanroom apparelAbility to travel between office and production departments as well as company buildings requiredAdditional Notes :
This Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee and may be revised at any time by the Company.