Gastroenterology Clinic Coordinator
Location : Herrin, IL Shift : Days Time Type : Full Time Facility / Clinic Name : Gastroenterology Clinic
Position Summary
- Responsible for answering telephone, scheduling tests, pre-certifying and registering patients, coordinating test results, data collection and maintaining data.
Principal Accountabilities
Standards of Performance : Respect, Integrity, Compassion, Collaboration, Stewardship, Accountability, QualityEducation
High School diploma or equivalentLicenses and Certification
N / AExperience and Skills
Technical Experience : 1 yearTechnical Experience for Diabetes Department : Basic medical terminology knowledge, Basic knowledge of Microsoft Office programs (Word, Excel, PowerPoint, etc), Typing minimum 40 wpmPhysical Activities
Intermittent hand manipulation requiredIntermittent lifting and carrying of 20 poundsRole Specific Responsibilities
Schedules patients for proceduresPosts case data and maintains case logEnters patient chargesProvides pre-certification and ABN's as requiredGeneral clerical dutiesLead : Assists with all scheduler rolesLead : Assists dept manager as assigned and covers in their absenceDiabetes Department : Accurately transcribes both internal and external referrals into EPIC, Reviews provider order for necessary components. Contacts referring provider office for new order if incomplete, Manages work queue for nutrition and diabetes services for multiple locations throughout the system, Follows scheduling policy and procedures to accurately identify patient, insurances, referrals, and obtains required signatures where applicable, Accurately screens ABNs to determine medical necessity, explains ABN to patient, obtains signatures and reviews document for completeness, Provides basic nutrition and diabetes specific health information, Generates reports to identify cancellations / no shows and reviews service history to determine need for rescheduling, Facilitates collection of data for CQI & KPI initiatives, Obtains appropriate referrals for outpatient follow-up services post-discharge from hospital, Connects with patients post-discharge from hospital to complete patient experience survey, Communicates with referring providers for any patient not receiving services as prescribed (ie unable to contact, no-show, multiple cancellations, etc), Generates daily reports for inpatient glycemic data, Assists with data collection for annual accreditation reporting, Schedules conference rooms for group session, staff meetings, trainings, etc, Assists with management of staff outlook calendars, General clerical duties as assignedCompensation (Commensurate with experience) : $17.92 - $26.88
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