20013 – Desktop Support Technician II
Hyundai Autoever AmericaWest Point, GA, US5 days ago
Job type
- Full-time
- Quick Apply
Job descriptionSmart Mobility powered by our Mobility-as-a-Service (MaaS) platform, Smart Factory solutions that intelligently optimize vehicle production lines, And Smart City platforms that integrate ICT across homes, buildings, safety systems, and energy networks. Together, these innovations position Hyundai AutoEver as a catalyst for a connected, intelligent, and sustainable mobility future. What You Will Be Doing As a Technician II you will analyze and monitor Manufacturing Execution Systems (MES) and equipment across the KIA Automotive Manufacturing plant in Georgia. You will provide level 1 support in continuously supporting production at the KIA Georgia and Glovis GGA sites. Actively monitor MES and Glovis GGA systems, responding to issues via phone and radio from production and maintenance teams. Complete regular system checklists, resolve technical issues promptly, collaborate with MES team members, and escalate per defined standards. Reconfigure, replace, and maintain computers, scanners, and printers; assist with installations and modifications of MES-related equipment. Operate in both control room and plant floor settings, with flexibility to work overtime and during holidays or shutdowns for preventative maintenance. Support end users with MES system installations, repairs, and updates, ensuring smooth operation and minimal downtime. High school diploma or equivalent required; must be able to work in a rotating shift schedule. Ability to troubleshoot computer hardware and software; experience with PCs and Microsoft Office applications including Word, Excel, and Internet Explorer. Strong analytical thinking; CompTIA A+ certification preferred. Hourly Pay Range - $21.67 – $30.99 In addition to a competitive pay rate, this position offers a fantastic benefits package that includes comprehensive medical / dental coverage, generous PTO, education assistance, and annual merit increase eligibility in a growth-focused work environment. Our team thrives on collaboration, innovation, and continuous learning. We foster a supportive environment where every member is encouraged to share ideas and contribute to problem-solving. Passion for Technology : We are enthusiastic about emerging technologies and their potential to transform the automotive industry. Agility : We work in an agile environment, adapting quickly to changes and continuously improving our processes. Teamwork : We believe in the power of teamwork and collaboration, supporting each other to achieve common goals. Growth : We prioritize personal and professional growth, offering opportunities for learning and development. Inclusivity : We maintain an inclusive culture where diverse perspectives are valued and everyone feels welcome. Powered by JazzHR
20013 – Technician II Location :
- West Point, GA – 5-days Onsite Company Overview Hyundai AutoEver is pioneering the future of mobility by integrating cloud-based service infrastructure with advanced core vehicle software technologies.
- In a rapidly evolving automotive OS landscape, we are setting global standards and driving innovation across the mobility ecosystem.
- As a global leader in next-generation automotive software, Hyundai AutoEver enhances development efficiency and expands data services through Mobilgene—a comprehensive platform that integrates Hyundai Motor Group’s software capabilities.
- This enables flexible connectivity between hardware and software, empowering a smarter, more agile mobility experience.
- We are at the forefront of the infotainment industry, a cornerstone of future vehicle growth.
- Our expertise spans digital maps, navigation software, and autonomous driving HD maps, built on decades of experience in GIS technology.
- Through global location-based content and integrated OTA (Over-the-Air) services, we deliver transformative mobility experiences and redefine the way users interact with their vehicles.
- As the convergence of industry and ICT accelerates, Hyundai AutoEver is reshaping the mobility paradigm.
We are evolving into a hyper-connected ICT company, bridging industry and everyday life through :
System Monitoring & Response :
Issue Resolution & Escalation :
Hardware Support :
Environment Coverage :
Customer Assistance :
Basic Qualifications Basic Qualifications & Availability :
Technical Skills :
Preferred Credentials & Abilities :
Team Culture :
We value :
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Desktop Support Technician • West Point, GA, US
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