Regional Spa Manager

Job Description

Job Description

Description :

Hand & Stone Regional Spa Manager will oversees multiple spa locations in Brandywine, MD, Woodbridge, VA and Sterling, VA focusing on operations, sales, and staff management . Responsibilities include supporting spa managers, ensuring consistent service delivery, driving revenue growth, and maintaining brand standards across their assigned locations.

Requirements :

• Operational Support : Providing guidance and support to spa managers and staff on day-to-day operations, including scheduling, inventory management, and customer service.
• Sales & Revenue Generation : Implementing strategies to drive sales, meet revenue targets, and maximize profitability across all locations.
• Staff Management : Recruiting, training, and managing spa teams, fostering a positive and productive work environment.
• Compliance & Standards : Ensuring compliance with health, safety, and licensing regulations, as well as upholding Hand & Stone's brand standards.
• Performance Monitoring : Utilizing Key Performance Indicators (KPIs) to assess spa performance, identify areas for improvement, and develop action plans.
• Communication & Collaboration : Maintaining regular communication with spa managers, corporate departments (e.g., Training, Marketing, IT), and franchise owners.

Essential Skills & Qualifications :