Job Description
Job Description
1 YEAR CONTRACT
Position : Member Debt Representative – Collections
Location : FULLY REMOTE ANYWHERE IN THE CONTINENTAL US
Openings : 20
Start Date : 11 / 17
Duration : 12 Months
Working Hours : must be able to work shifts within 7AM-7PM in CST
PR : $16 to $19 an hour based on YOE
Must Haves :
- 3+ years of experience in collections
- Strong verbal and written communication skills; comfortable in a heavy phone support role
- Proficiency with computer applications in a Windows environment; ability to learn new systems quickly
- Demonstrated ability to effectively communicate complex information clearly and concisely, both verbally and in writing, particularly in sensitive or challenging situations.
- High School Diploma or GED
PLUSSES :
College degree or certification in Business, Finance, Communications, or related fieldExperience in the financial services industryKnowledge of collections regulations and compliance requirements (e.g., FDCPA)Proficiency in negotiation techniques and conflict resolutionExperience with auto-dial systems and Microsoft Office Suite (Excel, Word)